Christina Cannella

Multi Site Community Manager at Scully Company
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Location
Maple Shade, New Jersey, United States, JE

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Experience

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Multi Site Community Manager
      • May 2022 - Present

    • Community Manager
      • Jan 2021 - Jul 2023

    • Assistant Community Manager
      • Jul 2017 - Dec 2020

      Assistant Community Manager of 204 High Rise Apartments . Primary roles consists of collections , legal filings, calculation of renewal offers - terms and percentages, resident retention campaigns and practices. Other daily tasks include but not limited to; Resident communication Planning of resident events Processing of final statement of depositInspect newly vacated apartments and determine charges Update and maintain production schedule Communicate with community manager on scheduling of vendors for make ready Assist with monitoring and suggesting new leasing specials. Implement and monitor processes of 3rd party on site personnelAssist community manager with any task to maximize growth potential and success of the building. Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Assistant Property Manager
      • Feb 2010 - Jul 2017

    • Assistant Property Manager
      • Jan 2017 - Jan 2017

      Assistant Property Manager of 525 apartments in a dual tower high rise . responsible for the efficient operation of assigned property under the direction of Property Manager. Performs tasks associated with the operation of the property including leasing, collections, resident services and maintenance. May have supervisory responsibilities.Assist the Manager with collection and processing of all payments and purchase orders.Assist with creating monthly reports including but not limited renewals, rents, leasing, resident retention programs and maintenance.Assist in validating prospect/resident rental eligibility using designated background verification process.Responsible for attending staff meetings and taking minutes of the meeting if necessary.Build relationships with vendors and handle vendor statements for correct billing.Attend court hearings if required.Assist in the follow up of delinquencies.Process security deposit refunds.Assist in scheduling appointments.Back up approval in Property Managers absence on all paperwork and verification.Assist in supervising leasing and operations in the office, as well as provide training and instruction to the staff as to the proper method of handling office administration.Review and check accuracy of resident information including resident account setup, while maintaining accuracy of information (example names, lease dates and billing).Inspect apartments as needed.Assist with marketing and follow up of the leasing team unit inspections, thank you notes, approval letters, phone calls and lease signing schedules.Performs all activities related to apartment rentals, move-ins, and lease renewals as needed.Record all resident correspondences.Maintain renewal records in computer.Assist Manager with any requested work to be done on the property. Show less

    • Assistant Property Manager
      • Apr 2013 - Jan 2017

      Assistant Property Manager for a 401 unit Garden Style Community. ( Morgan Certified Trainer, NALP) Responsible for the efficient operation of the property under the direction of Property Manager. Performs tasks associated with the operation of the property including leasing, collections, resident services and maintenance and have supervisory experience.• Assist the Manager with collection and processing of all payments and purchase orders.• Assist with creating monthly reports including but not limited renewals, rents, leasing, resident retention programs and maintenance.• Assist in validating prospect/resident rental eligibility using designated background verification process.• Responsible for attending staff meetings and taking minutes of the meeting if necessary.• Build relationships with vendors and handle vendor statements for correct billing.• Attend court hearings if required.• Assist in the follow up of delinquencies.• Process security deposit refunds.• Assist in scheduling appointments.• Back up approval in Property Managers absence on all paperwork and verification.• Assist in supervising leasing and operations in the office, as well as provide training and instruction to the staff as to the proper method of handling office administration.• Review and check accuracy of resident information including resident account setup, while maintaining accuracy of information (example names, lease dates and billing).• Inspect apartments as needed.• Assist with marketing and follow up of the leasing team unit inspections, thank you notes, approval letters, phone calls and lease signing schedules.• Performs all activities related to apartment rentals, move-ins, and lease renewals as needed.• Record all resident correspondences.• Maintain renewal records in computer.• Assist Manager with any requested work to be done on the property. Show less

    • Assistant Property Manager
      • Nov 2012 - Apr 2013

      Assistant Property Manager of a 525 unit rent controlled high rise community ( Morgan Certified Trainer, NALP)Responsible for the efficient operation of the property under the direction of Property Manager. Performs tasks associated with the operation of the property including leasing, collections, resident services and maintenance and have supervisory experience.• Assist the Manager with collection and processing of all payments and purchase orders.• Assist with creating monthly reports including but not limited renewals, rents, leasing, resident retention programs and maintenance.• Assist in validating prospect/resident rental eligibility using designated background verification process.• Responsible for attending staff meetings and taking minutes of the meeting if necessary.• Build relationships with vendors and handle vendor statements for correct billing.• Attend court hearings if required.• Assist in the follow up of delinquencies.• Process security deposit refunds.• Assist in scheduling appointments.• Back up approval in Property Managers absence on all paperwork and verification.• Assist in supervising leasing and operations in the office, as well as provide training and instruction to the staff as to the proper method of handling office administration.• Review and check accuracy of resident information including resident account setup, while maintaining accuracy of information (example names, lease dates and billing).• Inspect apartments as needed.• Assist with marketing and follow up of the leasing team unit inspections, thank you notes, approval letters, phone calls and lease signing schedules.• Performs all activities related to apartment rentals, move-ins, and lease renewals as needed.• Record all resident correspondences.• Maintain renewal records in computer.• Assist Manager with any requested work to be done on the property. Show less

    • Leasing Consultant
      • Feb 2010 - Nov 2012

      NALP, 2011 finalist for NJAA leasing consultant of the year , 2012 finalist and winner of NJAA leasing consultant of the year , Morgan Certified Trainer.Performs all activities related to apartment rentals, move-ins, and lease renewals. Interacts directly with prospective and current residents to achieve maximum occupancy. Generates and handles traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Assists residents throughout their residency. Show less

Education

  • Art Institute of Philadelphia
    Fashion Marketing, Fashion Marketing
    2002 - 2004

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