Experience

Consolidated Analytics

• United States
• Financial Services
• 200 - 300 Employee

• QC Analyst- Due Diligence

  • Nov 2020 - Present



Clayton Services

• United States
• Financial Services
• 100 - 200 Employee

• Data Compliance Analyst

  • Oct 2017 - Oct 2020

  Review and input of source document information (to include Loan Application, Note, Mortgage, ARM Rider, MI Insurance, Loan Estimates, Closing Disclosures, Right of Recission, etc.) into testing system. Evaluated reviews that were completed and ensured to report back to client on any discrepancies found. Ensured to manage workflow versus time to ensure production goals were met. Review and input of source document information (to include Loan Application, Note, Mortgage, ARM Rider, MI Insurance, Loan Estimates, Closing Disclosures, Right of Recission, etc.) into testing system. Evaluated reviews that were completed and ensured to report back to client on any discrepancies found. Ensured to manage workflow versus time to ensure production goals were met.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Nov 2015 - Sep 2017

  Propose ways to improve business efficiency by developing metrics for those areas of improvement and by implementing cost efficient updates. • Create and maintain updated foreclosure procedures based on the law changes and regulations. • Develop business plan, monthly targets and budgets, as appropriate, to meet the needs of the default business unit. • Coordinate training with other business areas to ensure smooth implementation of new and enhanced processes. • Complete monthly… Show more Propose ways to improve business efficiency by developing metrics for those areas of improvement and by implementing cost efficient updates. • Create and maintain updated foreclosure procedures based on the law changes and regulations. • Develop business plan, monthly targets and budgets, as appropriate, to meet the needs of the default business unit. • Coordinate training with other business areas to ensure smooth implementation of new and enhanced processes. • Complete monthly audit samples to ensure the business is in line with the controls set by internal audit. • Provide monthly production and quality results to senior management with trending and areas of opportunities.

• Foreclosure Auditor

  • Jul 2009 - Sep 2017

  Managed assigned foreclosure portfolio to ensure all required timelines are met, deliverables achieved and losses minimized. • Responsible for timely handling of accounts in foreclosure based on judicial/ non-judicial filing. • Conducted Department of Defense searches to comply with the Service-members Civil Relief Act. • Corresponded with internal/external attorneys to discuss the appropriate action is taken on all foreclosure accounts and minimize headline risk. • Facilitated… Show more Managed assigned foreclosure portfolio to ensure all required timelines are met, deliverables achieved and losses minimized. • Responsible for timely handling of accounts in foreclosure based on judicial/ non-judicial filing. • Conducted Department of Defense searches to comply with the Service-members Civil Relief Act. • Corresponded with internal/external attorneys to discuss the appropriate action is taken on all foreclosure accounts and minimize headline risk. • Facilitated quality control reviews for all foreclosure sales to certify that all policies and procedures were complied with. • Assist senior management with escalated complaints, special projects, development of new departmental strategies/procedures and required reporting. • Create reporting for Upper Management to inform statistics of how the department meets FCL Sales Goals. Temporary Work Assignment as a Business Analyst given in July 2011: (completed above processes and also managed below processes in addition) Review and Analyze Risk to the department for New State/Federal Law Changes that are identified to affect Foreclosure Implement process changes for the FCL Dept as needed to ensure state/federal guidelines are met. Assist to resolve escalated complaints that are received within the department Assist with obtaining all documentation requested for Internal/State Audits

• Payment Specialist

  • Sep 2005 - Jul 2009

  Process Regular and Default/Foreclosure Payment and Payoff Processing Completed REO Liquidation Processing Subject Matter Expert for the Payment/Payoff Section of the Cash Processing Department. Assisted in migration of Cash Department from IL facility to FL facility Western Union Contact for payments received Assist management to resolve all escalated complaints received within the department. Create/provide reporting used to complete internal/risk… Show more Process Regular and Default/Foreclosure Payment and Payoff Processing Completed REO Liquidation Processing Subject Matter Expert for the Payment/Payoff Section of the Cash Processing Department. Assisted in migration of Cash Department from IL facility to FL facility Western Union Contact for payments received Assist management to resolve all escalated complaints received within the department. Create/provide reporting used to complete internal/risk audits