Experience

ENT Memphis

• United States
• Medical Practices
• 1 - 100 Employee

• Billing Office and Front Desk Manager

  • Jun 2021 - Present

  • Supervise business office and front desk personnel, including scheduling, training, problem resolution. • Oversee daily balancing of incoming insurance and patient balances to ensure accurate accounting. • Post patient payment and insurance payments to correct accounts and ensure that all incoming income is allocated correctly. • Responsible for ensuring patient needs are met and all conflict resolution. • Oversee AR and ensure maximum revenue is received. • Supervise business office and front desk personnel, including scheduling, training, problem resolution. • Oversee daily balancing of incoming insurance and patient balances to ensure accurate accounting. • Post patient payment and insurance payments to correct accounts and ensure that all incoming income is allocated correctly. • Responsible for ensuring patient needs are met and all conflict resolution. • Oversee AR and ensure maximum revenue is received.



Physicians Data Services

• Memphis, TN

• Billing Manager

  • Oct 2018 - Jun 2021

  • Supervise office personnel, including work allocation, training, problem resolution, evaluation of work performance and recommendations for action, motivate employees to achieve peak productivity and performance • Oversee operations of the AR follow up, payment teams • Work and create numerous reports to show trends, issues, and productivity of staff. • Create and implement policy and procedure • Oversee month end closing of account receivables, general ledger activities related to day-to-day activities Show less



RedMed Urgent Clinic

• Clinic Manager

  • Aug 2017 - Oct 2018

  Patient conflict resolution, Daily balancing of all patient payments, Employee work schedule, Monthly clinic reports, Bank deposits Patient conflict resolution, Daily balancing of all patient payments, Employee work schedule, Monthly clinic reports, Bank deposits



The Stern Cardiovascular Foundation, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• AR Recovery Representative

  • Sep 2004 - Jul 2017

  Patient conflict resolution, Posting al insurance and patient payments for multiple clinic locations, Large work volume with multiple project deadlines, Organizing and maintaining large amounts of documents for payment posting, Preparation of bank deposits, running patient check and credit card payments, Balancing payments daily. Patient conflict resolution, Posting al insurance and patient payments for multiple clinic locations, Large work volume with multiple project deadlines, Organizing and maintaining large amounts of documents for payment posting, Preparation of bank deposits, running patient check and credit card payments, Balancing payments daily.



America's Best Fundraisers

• Fairdale, West Virginia

• Office Manager

  • Aug 2002 - Feb 2004

  Accounts payable, receivable, Client contracts and proposals, Payroll, Drafting various contracts and documents Accounts payable, receivable, Client contracts and proposals, Payroll, Drafting various contracts and documents