Experience

Rejuvenating Fertility Center

• United States
• Medical Practices
• 1 - 100 Employee

• Human Resources Administrative Assistant

  • Mar 2023 - Present



ProMed Staffing Resources

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Talent Acquisition Specialist

  • Jul 2022 - Mar 2023

  I recruit for Clinical and Administrative Professionals. ProMed Staffing is the leader in providing nursing, allied and administrative healthcare staffing services to nationally ranked hospitals and healthcare organizations. If you are a candidate looking for an assignment tailored to your needs or if you are a client looking for the highest quality nurses and healthcare professionals, contact me directly at cali@promedsr.com! I recruit for Clinical and Administrative Professionals. ProMed Staffing is the leader in providing nursing, allied and administrative healthcare staffing services to nationally ranked hospitals and healthcare organizations. If you are a candidate looking for an assignment tailored to your needs or if you are a client looking for the highest quality nurses and healthcare professionals, contact me directly at cali@promedsr.com!



ELLIOT W. JACOBS, M.D., P.C.

• United States
• Wellness and Fitness Services

• Front Office Coordinator/ HR Assistant

  • Sep 2016 - Dec 2021

  - Managed physicians’ patient and personal calendar, domestic and international travel arrangements - Recruited surgical staff and provide direct supervision, ongoing staff development and continuing education to employees - Proactively sourced candidates using Indeed and ZipRecruiter as well as local schools for recent graduates - Monitored all social media playing forms targeting prospective patients highlighting former patient reviews and satisfaction - Operated office equipment such as voice mail messaging systems, word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, and medical records - Streamlined registration process by ensuring patients pertinent information was obtained prior to initial appointment - Scheduled and confirm patient diagnostic appointments, surgeries and medical consultations - Ensured adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory - Understood surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, in order to properly maintain a surgical schedule - Provided surgical patients with pre- and post-operative instructions. Managed surgical documents, gathering and inputting patients' information, and entering post-surgery data into patients' records - Ensured all surgical cases are scheduled in a timely manner in accordance with the Surgeon’s directions - Completed insurance reimbursement forms and forward to third party billing company - Partnered with three physicians on completion of required tasks for Joint Commission Accreditation, License renewal and reappointments - Performed all duties within HIPAA regulations Show less



Manhattan Otolaryngology

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Front Desk Receptionist

  • Jul 2015 - Jan 2016

  ▪ Greeted and attended to patients in person and over the phone ▪ Facilitated patient flow by notifying the provider of patients’ arrival, remaining aware of delays and communicated with patients and clinical staff. ▪ Answered all phone calls in a professional and courteous manner ▪ Assisted switchboard operators with appointment scheduling ▪ Assisted patients with their documents and sign-in procedures, assembled medical charts and verified insurance information ▪ Protected patients’ rights by maintaining confidentiality of medical, personal and financial information ▪ Obtained revenue by recording and updating financial information, recording and collecting patient charges, collecting and expediting third party claims Show less



NY Orthopedics

• Front Desk

  • 2013 - 2015

  ▪ Served as first point of contact for patients, messengers and visitors ▪ Checked in patients, collecting all referrals, demographical and insurance information ▪ Checked out patients, scheduled follow-up appointments, collected copays and account balances ▪ Scheduled all diagnostic testing appointments and obtained referrals from insurance companies ▪ Documented all medical testing results and scanned into EMR database ▪ Acted as a liaison in maintaining all patient-doctor relationships ▪ Posted all billing transactions and assured all accounts were balanced at end of day Show less



New York Orthopedics

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Lead Switchboard Operator/Administrative Assistant

  • Apr 2012 - Jun 2014

  ▪ Trained and supervised assistant switchboard operators ▪ Entered patients’ demographics into EMR database and verified insurance ▪ Updated and monitored appointment scheduling for 13 doctors ▪ Sorted, documented and distributed all incoming faxes and imaging testing results ▪ Triaged all incoming patient calls ▪ Maintained emergency on-call calendar for 5 doctors ▪ Trained and supervised assistant switchboard operators ▪ Entered patients’ demographics into EMR database and verified insurance ▪ Updated and monitored appointment scheduling for 13 doctors ▪ Sorted, documented and distributed all incoming faxes and imaging testing results ▪ Triaged all incoming patient calls ▪ Maintained emergency on-call calendar for 5 doctors