Experience

Nueces Center for Mental Health and Intellectual Disabilities

• United States
• Mental Health Care
• 1 - 100 Employee

• Training and Development Specialist

  • Nov 2022 - Present

  Assess company developmental needs to drive training initiatives and identify/arrange suitable training solutions for employees. Design and implement interactive training programs centered around state and agency policies, protocols, documentation processes. Provide monthly training opportunities for onboarding and current staff consisting of up to 50 people.Organize and design supplemental training materials to optimize training effectiveness. Evaluate training methods and materials to expand the quality of training. Review staff performance post-training to identify understanding and application of training strategies. Provide feedback to leadership on training effectiveness and staff performance. Show less

• Program Supervisor

  • Aug 2022 - Nov 2022

  Oversaw team of seven case managers/service coordinators.Engaged in the development of schedules, priorities, and standards for achieving program goals, and assisting in evaluating program objectives. Conducted performance management reviews for staff, to include weekly supervision, leave requests, continually evaluate job performance, complete annual evaluations, and facilitate performance improvement plans and disciplinary actions when needed. Administered monthly productivity reports for each service coordinator to determine problem areas, service gaps, and identify potential barriers to services for individuals. Show less



Texas Department of Health and Human Services

• United States

• Program Specialist IV

  • Oct 2021 - Aug 2022

  Audited program provider agencies statewide to ensure compliance with Health & Human Services Commission regulations as per Texas Administrative Code for Home and Community-based services and Texas Home Living waiver programs. Conducted home visits for individuals residing in group homes, host home/foster care residences, and own home/family home residences. Observed homes for compliance with HHSC regulations and suspicion of abuse, neglect, and exploitation. Isolated potential noncompliance of HHSC Texas Administrative Code and document citation. Show less



Nueces Center for Mental Health and Intellectual Disabilities

• United States
• Mental Health Care
• 1 - 100 Employee

• Program Supervisor

  • May 2020 - Oct 2021

  • Supervised a team of six Texas Home Living case managers/service coordinators.• Engaged in the development of schedules, priorities, and standards for achieving program goals, and assisting in evaluating program activities.• Administered monthly productivity reports for each team member to determine areas of achievement, service gaps, and identify potential barriers to services for individuals.• Conducted performance management reviews for staff, to include weekly supervisions, leave requests, continually evaluate job performance, complete annual evaluations, and facilitate performance improvement plans and disciplinary actions when needed. Show less

• Case Manager II

  • Feb 2019 - May 2020

  • Oversaw caseloads of up to 45 individuals for Home and Community-Based Services (HCS) and Texas Home Living consumers.• Coordinated service planning meetings for persons with intellectual and developmental disabilities to identify services and support needed to reach life goals.• Tracked progress towards goals/objectives, satisfaction of services and supports available through the HCS, Texas Home Living waiver, and General Revenue programs.• Executed monthly face-to-face home visits for each person on caseload and contacted members of the individual’s care team exceeding 114 follow-up contacts per month. Show less