Christina Dugan, CRCA

Accounts Receivable Team Lead at Virtual Business Office Associates
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Contact Information
us****@****om
(386) 825-5501
Location
Sumter, South Carolina, United States, US

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Bio

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Experience

    • United States
    • Human Resources Services
    • 100 - 200 Employee
    • Accounts Receivable Team Lead
      • Jun 2019 - Present

      Oversee and provide coaching and development for more than 50 line reps, providing support to assist with resolving hospital accounts. Additionally, reviews client inventory at both a high and granular level to find problem accounts to identify and bring suggestions for resolution to the client. Oversee and provide coaching and development for more than 50 line reps, providing support to assist with resolving hospital accounts. Additionally, reviews client inventory at both a high and granular level to find problem accounts to identify and bring suggestions for resolution to the client.

    • Netherlands
    • Financial Services
    • 1 - 100 Employee
    • Customer Service Agent
      • Aug 2018 - Dec 2018
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Surgical Technologist
      • Feb 2007 - Aug 2013
    • Higher Education
    • 1 - 100 Employee
    • Surgical Technologist
      • Sep 2005 - Jan 2007
    • Surgical Technologist
      • Sep 2004 - Sep 2005
    • United States
    • Higher Education
    • 500 - 600 Employee
    • Imager/File Clerk
      • Jan 2002 - Jul 2002

      Maintained financial aid files to provide maximum efficiency Prepared database to include and update all inactive files Organized priorities to meet scheduled and unscheduled deadlines Maintained financial aid files to provide maximum efficiency Prepared database to include and update all inactive files Organized priorities to meet scheduled and unscheduled deadlines

    • Library Aide/Work Study
      • Jun 1993 - Aug 1993

      Efficiently operated a broad variety of office equipment Provided support to management and administrative staff Coordinated shelving, cataloging and ordering Efficiently operated a broad variety of office equipment Provided support to management and administrative staff Coordinated shelving, cataloging and ordering

    • Shift Supervisor/Cashier/Waitress
      • Feb 1985 - Feb 1989

      Developed interpersonal skills, having worked with a diversity of professionals, clients and staff members Demonstrated record of high performance standards, including attention to schedules, deadlines, and quality work Developed interpersonal skills, having worked with a diversity of professionals, clients and staff members Demonstrated record of high performance standards, including attention to schedules, deadlines, and quality work

Education

  • Keller Graduate School of Management of DeVry University
    Master of Business Administration - MBA, Finance
    2015 - 2017
  • Eastern New Mexico University
    Bachelor of Science - BS, Biology, General
    1997 - 2002

Community

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