Christin Makhlouf

Senior Retail Manager at Steamboat Resort
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Contact Information
us****@****om
(386) 825-5501
Location
Steamboat Springs, Colorado, United States, US
Skills

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Bio

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Credentials

  • Certification in Holistic Health Coaching
    -

Experience

  • Steamboat Resort
    • United States
    • Leisure, Travel & Tourism
    • 200 - 300 Employee
    • Senior Retail Manager
      • 2016 - Present

      Retail operations leaders overseeing a 19-location district. Manage 11 direct reports, including 8 Store Managers; oversee staff of more than 140 employees. Ensure superior customer service while driving business growth, managing projects, directing daily operations, managing inventory, and leading all merchandising efforts. Recruit, develop and mentor employees. Collaborate with vendors, cross-functional divisions/partners (i.e., Marketing), and divisional VP to facilitate strategic planning, merchandising and other goals.Consistently meet/exceed KPI goals, spearhead new location openings (from initial planning to merchandising layouts), manage the company’s web store, and co-develop high-impact programs.

  • Macy's
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Manager
      • 2012 - 2016

      Managed operations throughout several departments ($6.5M in annual store volume), leading team of approximately 40 direct repots to provide outstanding customer service. Trained and mentored employees, ensured policies & procedures, forecasted sales, and implemented corporate merchandising protocols. Achieved 1.25% shrinkage.

  • North Inc.
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Leader
      • 2010 - 2012

      Identified new business growth opportunities, created high-impact sales and marketing strategies, and managed client relationships.

  • Madison Square Garden Entertainment Corp.
    • United States
    • Entertainment
    • 700 & Above Employee
    • Buyer
      • 2007 - 2010

      Served as Buyer for the organization’s Radio City Music Hall 6th Avenue Store, Youth Jerseys and Accessories. Managed vendor relationships, procured various items, forecasted sales, negotiated product terms/conditions, and collaborated with team on OTB, both domestic and internationally. Monitored daily sales reports for the Knicks, Rangers, Liberty, RCMH and Cirque Du Solei show. Instrumental in the successful opening of MSG’s 1st partnership store (Dylan’s Candy Bar, 6th Ave. in Rockefeller Center).

Education

  • Fashion Institute of Technology
    Fashion Merchandising Management
    -

Community

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