Experience

Valley Services Electronics (VSE)

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Executive Assistant

  • Mar 2023 - Present

  Detail-oriented, diligent administrative professional. Assisting executives and managers on multiple organizational levels. Manage multiple schedules and maintain communication across teams. Detail-oriented, diligent administrative professional. Assisting executives and managers on multiple organizational levels. Manage multiple schedules and maintain communication across teams.



Carson City, Nevada

• United States
• Government Administration
• 100 - 200 Employee

• Administration Assistant

  • Jul 2022 - Mar 2023

  Provided varied, responsible, and often confidential secretarial and officeadministrative assistance to a chief executive officer and high-level administrativestaff.

• Senior Office Specialist

  • Jun 2021 - Sep 2022


Destinations by Design, Inc.
• United States
• Events Services
• 1 - 100 Employee
• Operations Manager

  • Aug 2018 - May 2021

Sin City Smokers Barbecue and Catering
• Director Of Catering

  • Oct 2016 - Sep 2018

The Signature at MGM Grand
• Hospitality
• 1 - 100 Employee
• Assistant Guest Relations Manager

  • Apr 2016 - Oct 2016


MGM Resorts International

• United States
• Hospitality
• 700 & Above Employee

• Guest Relations Specialist

  • Feb 2015 - Apr 2016

  • Manage and provide personalized responses to reviews regarding guest experience • Exceed response coverage goals across various travel review platforms • Restore and maintain guest loyalty to all MGM Resorts International Properties • Provide high quality customer service via telephone, email, and in person • Provide weekly executive summaries to corporate and all properties • Coordinate the Chairman’s Service Excellence Award presentations and ceremonies • Responsible for creating the Best Practice company handbook • Assist in the implementation of industry best practices in guest service Show less



Palms Casino Resort

• United States
• Hospitality
• 500 - 600 Employee

• Front Desk Agent

  • Jul 2014 - Feb 2015

  • Greet guests and patrons as they arrive • Handle guest check-ins and check-outs appropriately • Operate hotel switchboard by taking calls and providing information, as well as transferring calls to the appropriate department • Compute bills and take payments • Uphold to personal presentation standards • Provide outstanding customer service to all guests • Help resolve guest complaints • Well informed of Palms Casino Resort property facilities and locations • Greet guests and patrons as they arrive • Handle guest check-ins and check-outs appropriately • Operate hotel switchboard by taking calls and providing information, as well as transferring calls to the appropriate department • Compute bills and take payments • Uphold to personal presentation standards • Provide outstanding customer service to all guests • Help resolve guest complaints • Well informed of Palms Casino Resort property facilities and locations



The Nevada Restaurant Association

• Event Assistant Intern

  • Jan 2014 - Jul 2014

  Events: - Provided assistance in the planning, organization, promotion, and administration of key membership and educational events. - Helped to organize upcoming events, increase attendance at events, and event marketing. - Helped to recruit and train event volunteers. - Helped to secure any needed donations. Administrative: - Goldmine updates - Copying, mailing, and filing - Answered phones promptly and assisted any visitors at front desk. - Assisted in organizing board meetings. Events worked during January 2014- May 2014: - Annual Meeting of the Members - The Nevada ProStart Invitational - Mix and Mingle - The Nevada Restaurant Association Board of Directors Meetings - Southern Nevada Health District Industry Meeting - Las Vegas Epicurean Affair 2014 Show less



La Cave Wine and Food Hideaway

• Hostess

  • Mar 2013 - Nov 2013

  • Welcoming guests with a smile • Promptly answering phone calls • Making reservations by using reservation software • Assisting customers with over the phone or in person reservations • Upholding to personal presentation standards • Providing quality customer service to guests • Complete knowledge of menu and specials • Complete knowledge of Wynn Resorts property facilities and locations • Welcoming guests with a smile • Promptly answering phone calls • Making reservations by using reservation software • Assisting customers with over the phone or in person reservations • Upholding to personal presentation standards • Providing quality customer service to guests • Complete knowledge of menu and specials • Complete knowledge of Wynn Resorts property facilities and locations