Experience

People for Animals Agra

• India
• Veterinary Services
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2014 - Present

  ● Instill confidence in the clinic’s ability to perform services in a safe and caring environment. ● Initiate medical record by search master patient index, identifying existing patient records or need to create new record, interacting with client and veterinarian offices for information verification, processing and creating medical records. ● Provide medical record information, answer questions and requests from patients’ owner, clinic staff, and veterinarians. ● Resolve product or service problems by clarifying the client’s complaint, determining cause of the problem, and selecting and explaining the best solution to solve the problem, expediting correction and following up to ensure resolution. ● Intake a high volume of patients under time constraint pressure while maintaining a warm, welcoming environment. ● Promptly answer phone calls, screen and process requests and inquiries with strict adherence to confidentiality agreements and clinic policy and procedures.



Hana Biosciences

• Investor Relations Consultant

  • Oct 2005 - Oct 2006

  Counseled management on effective investor communications. Developed with management a plan to increase volume which included: procuring speaking slots at investment bank sponsored conferences; maximizing the impact of key news items; and tirelessly promoting HNAB’s key investment features to current and potential investors. Solicited and provided to management investor feedback. Wrote and edited news releases, website content, fact sheets, speeches and presentations. • Stock price increased from roughly $5 to over $12 within a six month period. • Increased shareholders from under 200 to over 2,000. • Added coverage 5 analysts: C.E. Unterberg; Oppenheimer; Rodman & Renshaw; RBC Capital Markets; and Leerink Swann.



Investor Relations Group

• United States
• Financial Services
• 1 - 100 Employee

• Investor Relations Manager

  • Feb 2005 - Oct 2005

  Specializing in micro-cap, early stage biotechnology companies Provided full investor relations counsel and communications support to public micro-cap biotechnology companies. Wrote and edited news releases, website content, fact sheets, investor kits, speeches, media alerts, and presentations. Provided shareholder analysis and targeting, road show support, peer-company and industry monitoring, and disclosure counseling. Clients included: Novadel Pharmaceuticals, Hana Biosciences, Javelin Pharmaceuticals and Broadcast International. • Brought Hana Biosciences from a $1 bulletin board stock to an approximately $5 AMEX-listed stock through measured communication of milestone achievements, active investor outreach, and determined pursuit of research coverage.



Georgeson

• United States
• Financial Services
• 100 - 200 Employee

• Senior Account Executive

  • May 2002 - Feb 2005

  Provide shareholder intelligence to international public companies primarily in the energy, precious metals and consumer products sectors. • Repaired relationships with several in jeopardy clients and increased awareness of the full spectrum of Georgeson’s offerings resulting in the generation of roughly $150,000 in new business. • Audited the investment community to determine current sentiment regarding market and sector conditions relative to the client company's strategic business objectives and performance. Presented results to management. • Specialized in clients with heightened urgency or unique requirements.