Experience

Zoul
• Peru
• Retail Apparel and Fashion
• Account Manager

  • Sep 2022 - Present

H.N.LIN Design Center 卡希納空間美學
• Sales Consultant

  • Nov 2019 - Jun 2022


BALENCIAGA

• France
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Sales Consultant

  • Nov 2017 - Nov 2018

  - Establish and maintain customer relationships and keep up to date with customer requirements - Develop and maintain good product knowledge and selling skills to maximise on sales, provide excellent customer service - Replenish stock and maintain high standards of merchandise and product presentation - Handling customer complaints, ensuring issues are resolved to the satisfaction of the customer and company - Opening and closing the store, work independently and cooperate with team to ensure all procedures meet company’s need - Apply a helpful and courteous manner towards both customers and colleagues, being reliable, supportive and flexible as the business demands Show less



Paul & Joe

• France
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Sales Specialist

  • Apr 2017 - Oct 2017

  -Create and maintain individual client book, build relationship with VIC -Maximise selling opportunity to achieve store and individual sales targets and KPI indicators -Change merchandising and maintain visual standards -Confident in driving sales , provide excellent customer service and meet KPI -Provide feedback on customer preferences and buying behavior to the Store Manager -Sales focusing, create higher UPT and ATV -Create and maintain individual client book, build relationship with VIC -Maximise selling opportunity to achieve store and individual sales targets and KPI indicators -Change merchandising and maintain visual standards -Confident in driving sales , provide excellent customer service and meet KPI -Provide feedback on customer preferences and buying behavior to the Store Manager -Sales focusing, create higher UPT and ATV



Hermès

• Retail Apparel and Fashion

• Sales Assistant

  • Nov 2016 - Feb 2017

  -Provided excellent levels of customer service and surpassing customer expectations -Maximized selling opportunity to achieve targets and KPI indicators -Identified customer needs and answer all product-related questions -Sales focusing, created higher UPT -Provided excellent levels of customer service and surpassing customer expectations -Maximized selling opportunity to achieve targets and KPI indicators -Identified customer needs and answer all product-related questions -Sales focusing, created higher UPT



Pacific Cigar

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Executive

  • Jul 2012 - Sep 2016

  ．Ensured high levels of customer satisfaction through excellent sales service, working collaboratively with team members to achieve better results. ．Proactively discovered new sales opportunities to expand the Chinese market through social media and increased high-spending clients, demonstrating the ability to drive revenue growth. ．Successfully tutored new staff and supervised newly-opened stores, contributing to overall company success. ．Effectively negotiated deals and handled complaints and objections, demonstrating a strong ability to resolve customer issues. ．Demonstrated exceptional sales skills, achieving multiple highest price cigar sales awards, including a GBP 175,000 humidor set, which contributed 200% of the required sales revenue. ．Reached the highest sales for trading the highest-price products in a single day, exceeding sales goals. ．Set quarterly goals of achieving 120% of the target, showcasing a strong work ethic and determination. ．Participated on behalf of the company in activities such as the Cuban Cigar Festival, demonstrating a commitment to company representation and participation in industry events. Show less



Aholic design studio

• Graphic Designer

  • Jul 2011 - Jun 2012

  ．Successfully managed, produced, and designed projects from initial brief to final fulfillment, showcasing strong project management and design skills. ．Demonstrated exceptional design skills by creating artwork for short and long-term projects, including advertisements, handouts, subtitle design, and magazines. ．Provided effective art direction for the company's window display, enhancing visual appeal and brand recognition. Produced high-quality graphic content for site re-skins, page layouts, e-card designs, site graphics, and Flash banners, effectively contributing to overall website aesthetic appeal and user experience. ．Developed compelling visual and typographic designs for microfilms, showcasing the ability to produce visually engaging content. ．Collaborated with the PR team to support event planning and activity arrangement, contributing to the overall success of company events. Show less