Christie Cantilena

Neuco Inc. at Neuco, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Lombard, Illinois, United States, US
Languages
  • English Native or bilingual proficiency

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Experience

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Neuco Inc.
      • Jan 2020 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Reimbursement Specialist
      • Jun 2017 - Sep 2019

      Addus Home Care Inc. is a national provider of quality in-home care for the elderly and younger persons with disabilities. The support center provides centralized billing for accounts receivable for the majority of the national operations, managing over 1,000 Insurance Payers as well as Private Pay accounts to ensure exceptional quality care and bill processing accuracy. As the Team Lead for the Midwest, responsible for 2 schedulers, 6 branch point personnel, 10-15 care associates, and 7 branches focused on managing key performance metrics and strong coordination with POD employees and branch personnel, providing quality service delivery and coordinating client and aide schedule management. As a payroll specialist, responsible for all aspects of payroll for 4 branches within the Southwest region with primary focus in New Mexico, 2 branches within the East region with primary focus in Ohio and 3 branches in the Northwest region with primary focus in Washington to distribute exceptional on time delivery of branch payroll. Manages 38 insurance payers that range from Medicaid (MCO), Workman’s Comp and Governmental with a main focus in the East Region. Emphasis on consistent follow up with payers with a key focus on debt collections Assurance of accurate monthly billing through online network facilities and postal delivery Completes adjustments for all monies that is non-collectable with confirmation from appropriate sources Maintains balanced communication with branch administration  Focus on payer projects with attention on what management sees as priority Concentration on account receivable reports for all payers with broad research in regards to denials and non-paymentso Non-Billed Report- includes client(s) who have services that have not been previously billed. o Aging- Contains outstanding debt separated by insurance payer, client, date(s) and amount of collections needed. Show less

    • Payroll Specialist
      • May 2016 - Jun 2017

       Managed 5 branches for payroll entries and check processing with 650-700 employees and 300-350 timesheet entries Focused on maintaining a consistent and proficient entry of timesheets in Horizon(McKesson) to transfer all necessary data to Ulti-pro, to ensure each employee was paid correctly and timely Maintain Sox Compliance with company guidelines to specific reports and data that is saved on a weekly basis for validation of compliance Guaranteed accuracy and detailed tracking for each individual employee of time worked, holiday, incentive, mileage, travel and training pay Managed Union Reporting once a month for 9 states to ensure weekly or biweekly fees are deducted correctly Registered Global Cash Cards for all field worker employees Managed up to 15 reports per bi-weekly pay period per branch over 60 reports for quality assurance and complianceo Variance Report- utilized by branches to see a variance of previous pay periods to current which includes gross pay, overtime and batch entrieso Pre-Process Report-includes hours worked for each employee’s payroll pre-submission for branch leadership to review, validate and approve for payroll processingo Earnings Code report- complete list of hours worked by earnings code to ensure payroll codes accurately assigned to validate hours worked and correct billing codes for reimbursement. Show less

    • Contact Center Team Lead
      • Apr 2015 - May 2016

    • Scheduling Specialist
      • Aug 2014 - Mar 2015

Education

  • Western Illinois University
    Bachelor's degree, Psychology
    2007 - 2012

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