Experience

Elvium

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Customer Success Manager

  • Jun 2021 - Present

  • Provides exceptional customer support and guidance to ensure the success of customers using Elvium. • Builds and maintains strong relationships with a portfolio of clients across various industries. • Proactively identifies opportunities to enhance the customer experience and increase customer satisfaction. • Contributes to product improvements by sharing customer recommendations and collaborating with product developers. • Responsible for conducting superuser trainings that help customers maximize their utilization of Elvium. • Stays updated with industry developments to deliver valuable advice and recommendations to customers. Show less



IT University of Copenhagen

• Denmark
• Higher Education
• 1 - 100 Employee

• Bachelor Mentor

  • Aug 2022 - Apr 2023

  Mentor for first and second semester bachelor students in Global Business Informatics. Provided guidance and advice on academic challenges, study organization, and support during the transition to university life.

• Teaching Assistant

  • Jan 2022 - Jul 2022

  As a teaching assistant in IT & Business Process Modeling, I have taught 4th-semester bachelor students in Business Process Modeling Notation (BPMN) and including the study of business processes.



Amager Fælled Skole, Margreteskolen, Toftehøjskolen

• Teaching assistant

  • Aug 2017 - Jun 2021

  Tought students from the age of 6 to the age of 16 years in Math, English, Danish, German, Social Science, and History. Have independently prepared course material and graded students. Have improved my leadership-, organizational-, and communication skills. Tought students from the age of 6 to the age of 16 years in Math, English, Danish, German, Social Science, and History. Have independently prepared course material and graded students. Have improved my leadership-, organizational-, and communication skills.



MentorDanmark

• Denmark
• Individual and Family Services
• 300 - 400 Employee

• Mentor

  • May 2016 - Nov 2018

  Tutored students from the age of 12 to the age of 17 in English, Danish, and Math. Improved my teaching and communication skills. Among the top 3% best-rated mentors in MentorDanmark at the time. Tutored students from the age of 12 to the age of 17 in English, Danish, and Math. Improved my teaching and communication skills. Among the top 3% best-rated mentors in MentorDanmark at the time.