Christian N.

Technical Support Specialist II at Positioning Universal
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Technical Support Specialist II
      • Jul 2023 - Present

    • Technical Support Specialist
      • Jun 2021 - Jul 2023

      Performed diagnosis, troubleshooting, and repair of end user devices and systems.Collaborated with the software and engineering teams to deliver timely resolutions to critical technical issues.Established department process improvement strategies which resulted in increased productivity.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Junior Software Consultant
      • Jan 2019 - May 2019

      Utilized Tableau Desktop to create dashboards and data visualizations to help users make effective business decisions. Assisted team with transitioning company data from legacy IT to the cloud. Utilized Tableau Desktop to create dashboards and data visualizations to help users make effective business decisions. Assisted team with transitioning company data from legacy IT to the cloud.

Education

  • San Diego State University
    Bachelor of Science - BS, Management Information Systems, General
    2018 - 2020
  • San Diego Miramar College
    Associate of Science - AS, Business Administration and Management, General
    2016 - 2018

Community

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