Christian Hjortkjaer
Director, Service Management at Copenhagen Airports A/S- Claim this Profile
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English Native or bilingual proficiency
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German Professional working proficiency
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French Limited working proficiency
Topline Score
Bio
Thomas Bagge
I had the pleasure of having Christian as a direct report during a 2008/2009 economic crisis when radical changes to our organization were needed. Christian is an accomplished leader with a solid character and a strong drive. He can be trusted with a wide variety of tasks. He is thorough, analytical and has the ability to lead, execute and conclude small as well as large projects. While Christian was part of my leadership team, he had one of the highest Employee Engagements scores during a very difficult period. He is an excellent people manager with great communication skills. Colleagues, partners and suppliers all benefited from their collaboration with Christian. In summary, it has been a pleasure working with him and he has my warmest recommendation.
LinkedIn User
A few years ago, I have had the pleasure of working closely with Christian for app. 2 years, where I got to know him very well. At the time, he was one of my direct reports and had the responsibility for managing a section within my department, which represented a considerable share of our activities and overall budget. In this position Christian, delivered some remarkable results - both in terms of developing the activities within his area of responsibility and in achieving some significant efficiency improvements and cost savings. Christian is a very hard-working, trustworthy and responsible manager that has a professional, "can-do"-attitude to his work. One the of things I appreciate most, is Christian's very strong intellectual capabilities. He applies a strong logic and very solid analytic approach to tasks and challenges that he faces, which means he will tackle even very complex technical- and business issues with ease and oversight. Another of Christian's obvious strengths is that he is very clear and well articulated in his communication. Christian also has a very pleasant, outgoing and winning personality. He is easy to get along with and can perform at all levels. I think another of his valuable asssets is that he has a very international background and will easily understand and adapt to new environments. He will handle conflicts extremely well and I have experienced that he remains calm and focused - even while under extreme pressure. He was regarded as an excellent leader by his direct reports and, personally, I would be delighted to work with Christian again and I therefore give him my best recommendations.
Thomas Bagge
I had the pleasure of having Christian as a direct report during a 2008/2009 economic crisis when radical changes to our organization were needed. Christian is an accomplished leader with a solid character and a strong drive. He can be trusted with a wide variety of tasks. He is thorough, analytical and has the ability to lead, execute and conclude small as well as large projects. While Christian was part of my leadership team, he had one of the highest Employee Engagements scores during a very difficult period. He is an excellent people manager with great communication skills. Colleagues, partners and suppliers all benefited from their collaboration with Christian. In summary, it has been a pleasure working with him and he has my warmest recommendation.
LinkedIn User
A few years ago, I have had the pleasure of working closely with Christian for app. 2 years, where I got to know him very well. At the time, he was one of my direct reports and had the responsibility for managing a section within my department, which represented a considerable share of our activities and overall budget. In this position Christian, delivered some remarkable results - both in terms of developing the activities within his area of responsibility and in achieving some significant efficiency improvements and cost savings. Christian is a very hard-working, trustworthy and responsible manager that has a professional, "can-do"-attitude to his work. One the of things I appreciate most, is Christian's very strong intellectual capabilities. He applies a strong logic and very solid analytic approach to tasks and challenges that he faces, which means he will tackle even very complex technical- and business issues with ease and oversight. Another of Christian's obvious strengths is that he is very clear and well articulated in his communication. Christian also has a very pleasant, outgoing and winning personality. He is easy to get along with and can perform at all levels. I think another of his valuable asssets is that he has a very international background and will easily understand and adapt to new environments. He will handle conflicts extremely well and I have experienced that he remains calm and focused - even while under extreme pressure. He was regarded as an excellent leader by his direct reports and, personally, I would be delighted to work with Christian again and I therefore give him my best recommendations.
Thomas Bagge
I had the pleasure of having Christian as a direct report during a 2008/2009 economic crisis when radical changes to our organization were needed. Christian is an accomplished leader with a solid character and a strong drive. He can be trusted with a wide variety of tasks. He is thorough, analytical and has the ability to lead, execute and conclude small as well as large projects. While Christian was part of my leadership team, he had one of the highest Employee Engagements scores during a very difficult period. He is an excellent people manager with great communication skills. Colleagues, partners and suppliers all benefited from their collaboration with Christian. In summary, it has been a pleasure working with him and he has my warmest recommendation.
LinkedIn User
A few years ago, I have had the pleasure of working closely with Christian for app. 2 years, where I got to know him very well. At the time, he was one of my direct reports and had the responsibility for managing a section within my department, which represented a considerable share of our activities and overall budget. In this position Christian, delivered some remarkable results - both in terms of developing the activities within his area of responsibility and in achieving some significant efficiency improvements and cost savings. Christian is a very hard-working, trustworthy and responsible manager that has a professional, "can-do"-attitude to his work. One the of things I appreciate most, is Christian's very strong intellectual capabilities. He applies a strong logic and very solid analytic approach to tasks and challenges that he faces, which means he will tackle even very complex technical- and business issues with ease and oversight. Another of Christian's obvious strengths is that he is very clear and well articulated in his communication. Christian also has a very pleasant, outgoing and winning personality. He is easy to get along with and can perform at all levels. I think another of his valuable asssets is that he has a very international background and will easily understand and adapt to new environments. He will handle conflicts extremely well and I have experienced that he remains calm and focused - even while under extreme pressure. He was regarded as an excellent leader by his direct reports and, personally, I would be delighted to work with Christian again and I therefore give him my best recommendations.
Thomas Bagge
I had the pleasure of having Christian as a direct report during a 2008/2009 economic crisis when radical changes to our organization were needed. Christian is an accomplished leader with a solid character and a strong drive. He can be trusted with a wide variety of tasks. He is thorough, analytical and has the ability to lead, execute and conclude small as well as large projects. While Christian was part of my leadership team, he had one of the highest Employee Engagements scores during a very difficult period. He is an excellent people manager with great communication skills. Colleagues, partners and suppliers all benefited from their collaboration with Christian. In summary, it has been a pleasure working with him and he has my warmest recommendation.
LinkedIn User
A few years ago, I have had the pleasure of working closely with Christian for app. 2 years, where I got to know him very well. At the time, he was one of my direct reports and had the responsibility for managing a section within my department, which represented a considerable share of our activities and overall budget. In this position Christian, delivered some remarkable results - both in terms of developing the activities within his area of responsibility and in achieving some significant efficiency improvements and cost savings. Christian is a very hard-working, trustworthy and responsible manager that has a professional, "can-do"-attitude to his work. One the of things I appreciate most, is Christian's very strong intellectual capabilities. He applies a strong logic and very solid analytic approach to tasks and challenges that he faces, which means he will tackle even very complex technical- and business issues with ease and oversight. Another of Christian's obvious strengths is that he is very clear and well articulated in his communication. Christian also has a very pleasant, outgoing and winning personality. He is easy to get along with and can perform at all levels. I think another of his valuable asssets is that he has a very international background and will easily understand and adapt to new environments. He will handle conflicts extremely well and I have experienced that he remains calm and focused - even while under extreme pressure. He was regarded as an excellent leader by his direct reports and, personally, I would be delighted to work with Christian again and I therefore give him my best recommendations.
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Credentials
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Prince2 - Project Management - Practitioner
-May, 2013- Sep, 2024 -
ITIL v2 - Foundation
APMG InternationalJun, 2008- Sep, 2024 -
PI Analyst
PI Worldwide IndiaJan, 2007- Sep, 2024
Experience
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Copenhagen Airports A/S
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Denmark
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Airlines and Aviation
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700 & Above Employee
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Director, Service Management
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Nov 2019 - Present
ITSM process optimization, application lifecycle management, application portfolio management, contract management, vendor performance and governance, ServiceNow platform owner, budget owner, IT/LoB Service Level Agreements and IT strategy development and execution ITSM process optimization, application lifecycle management, application portfolio management, contract management, vendor performance and governance, ServiceNow platform owner, budget owner, IT/LoB Service Level Agreements and IT strategy development and execution
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RSA
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Switzerland
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Construction
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1 - 100 Employee
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Contract & Vendor Engagement Manager
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May 2016 - Oct 2019
Performance management, obligation tracking, governance and negotiation of strategic IT contracts. Facilitate operational and strategic dialogue in relation to infrastructure, security, application management, and development projects. Responsible for supplier relationship management process optimization of vendor relations. Collaborate and negotiate with wide range of global and regional IT suppliers, implementing off- and near-shore outsourcing models in alignment with IT´s agile ways of working. Show less
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IT Director
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Apr 2015 - Apr 2016
Application rationalization, simplification of daily IT operations and user support. Development and alignment of business processes using standard and Integrated systems. Responsible for ERP, CRM, POS, Webshop, and Booking. Application rationalization, simplification of daily IT operations and user support. Development and alignment of business processes using standard and Integrated systems. Responsible for ERP, CRM, POS, Webshop, and Booking.
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Maersk Drilling
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Denmark
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Oil and Gas
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700 & Above Employee
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Senior Project Manager & Team Leader
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Mar 2014 - Mar 2015
Team Leader for project managers in IT PMO and project manager for a range of International projects in Maersk Drilling IT. Responsible for PMO tools and methodology. Project manager for Offshore BI, Offshore People on Board Safety and ERP Transition Management. Team Leader for project managers in IT PMO and project manager for a range of International projects in Maersk Drilling IT. Responsible for PMO tools and methodology. Project manager for Offshore BI, Offshore People on Board Safety and ERP Transition Management.
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Trestle Group Ventures
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United States
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Financial Services
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Senior Management Consultant
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Jan 2011 - Feb 2014
Client projects relating to optimization of sourcing and procurement; offshoring of IT services, vendor consolidation and cost saving initiatives, contract negotiation and improvements, vendor consolidation and transition. Client projects relating to optimization of sourcing and procurement; offshoring of IT services, vendor consolidation and cost saving initiatives, contract negotiation and improvements, vendor consolidation and transition.
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Maersk Group
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1 - 100 Employee
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Head of IT Delivery
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Jul 2008 - Jan 2010
Head of department responsible for application management and project delivery for all group shared IT applications and services including vendor performance and contract management.
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Application Manager
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Jan 2005 - Jun 2008
Team leader responsible for application management, development/configuration, data integration and compliancy, vendor management, contract negotiation, stakeholder management, and project implementation.
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Jebsen & Jessen Group
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Singapore
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International Trade and Development
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400 - 500 Employee
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Project Manager
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Aug 2000 - Dec 2004
SAP CRM implementation project across South East Asia and "Fitness" Programme Manager with audit of process/system configuration in SAP R/3. SAP CRM implementation project across South East Asia and "Fitness" Programme Manager with audit of process/system configuration in SAP R/3.
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Commercial Specialist
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Aug 1999 - Jul 2000
Trade Department - client relationship management, market research and communication. Trade Department - client relationship management, market research and communication.
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Consultant, Project Manager
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Jul 1998 - Jun 1999
Researcher and strategy consultant. Researcher and strategy consultant.
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First Lieutenant (Reserve)
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Aug 1990 - Jul 1992
Platoon Leader, Motorised Infantry Platoon Leader, Motorised Infantry
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Education
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Copenhagen Business School
Master of Science (M.Sc.), International Business -
Singapore Institute of Management
Market Entry Strategy -
Institut Commercial de Nancy
Diploma, Human Resource Management -
Copenhagen Business School
Bachelor's degree, International Business -
Sorø Akademi
A-levels