Experience

Valor Fireplaces
• Canada
• Manufacturing
• 1 - 100 Employee
• Quality Assurance Quality Control Tech

  • Jan 2023 - Present

Pacific Particulate Materials - PPM Ltd.
• Canada
• Mining
• 1 - 100 Employee
• Production Assistant

  • Jun 2019 - Dec 2022

Haigh Industries Inc.
• Canada
• Chemical Manufacturing
• 1 - 100 Employee
• Laboratory Technician

  • May 2018 - Jun 2019


Valet Services Laundry

• United Kingdom
• Textile Manufacturing

• Customer Service Representative & Production Supervisor

  • May 2016 - May 2018

  • Answering telephone calls and inquiries from customers • Opening & closing store • Take orders, Cashing in and out, Organize & prioritize work • Manage complaints • Work in a multi-tasking environment • Greeting and assisting customers • Answering telephone calls and inquiries from customers • Opening & closing store • Take orders, Cashing in and out, Organize & prioritize work • Manage complaints • Work in a multi-tasking environment • Greeting and assisting customers



ASK

• Hospitals and Health Care

• Project Coordinator Assistant

  • Mar 2011 - Oct 2015

  • Understand and define the customer needs• Process capability study in terms of cost (subcontracting, equipment, personalization development tools, planning, staff training, manufacturing, traceability file shipping)• Planned meetings with equipment suppliers and subcontractors to process optimization tailored in terms of implementation, time, cost, and quality. • Work closely with the supply chain, design office, R&D O/S and project quality• Manage meeting with feedback on the strengths and critical points• Implement process improvement plans and active participation in audit quality Show less

• Industrialization and Process technician

  • Sep 2003 - Jun 2011

  • Study process feasibility: BAP (prototypes), SAM (Secure Access Module)• Qualify software tools on smartcards, Set-up equipments• Conduct functional tests, and validate software applications• Monitoring of smartcard personalisation projects (Planning, Execution, Costs)• Management of validation/qualification of new processes and equipment• Wrote user guides related to processes and equipments• Train production operators• Provide technical support to production team Show less



Gemplus SA

• France
• Software Development

• Industrialization technician in banking cards personalization

  • Apr 2001 - Aug 2003

  • Write specifications, release, cost management and planning.• Execute prototypes• Recipe and maintain banking applications• Provide functional and technical specifications, customer records reporting to banking and not banking cards• Monitore banking reconciliation documents

• Applications Leader

  • Apr 1999 - Jul 2001

  • Developed and maintained the technical data of contactless products in ERP• Implemente the operating modes of production (Nomenclature product range)• Migration Oracle V10>V11

• Production Supervisor

  • Jul 1993 - Apr 1999

  • Lead on smartcards personalization projects (Planning, Execution, Monitoring & Control)• Managed and animated a production team of 35 people• Manage, validate and qualify new processes on equipments• Ensure quality products in a timely manner• Implement specific indicators to the production team• Monitore and train operators• Participate actively in compliance with ISO9001



Trésor Public

• France
• Government Administration
• 1 - 100 Employee

• Contracted agent

  • Dec 1992 - Jun 1993

  • Sort mails, enter amendments to the accounting department • Answering telephone calls and inquiries from customers • Manage complaints • Sort mails, enter amendments to the accounting department • Answering telephone calls and inquiries from customers • Manage complaints


Quick SA
• Italy
• Restaurants
• Team Leader

  • Jul 1990 - Dec 1992