Experience

MCS Rental Software

• United Kingdom
• Software Development
• 1 - 100 Employee

• Account Manager

  • Oct 2016 - Present

  Experienced Account Manager with a demonstrated history of working in the rental software industry. Skilled in Business Process, Technical Support, Customer Relationship Management (CRM), Databases, and Software as a Service (SaaS).

• Software Implementation Consultant

  • Dec 2014 - Present

  Responsible for delivering post-sales implementation and training as well as consultancy services. The position assumes a variety of roles, including technical project management, workflow and information analysis, report designing and training.Responsibilities and main Functions are:•Ability to understand client business, operational, and technical needs. •Configure database based on client system requirements.. •Demonstrate Project Management skills in leading complex technical software implementations. •Responsible for training clients on software applications and ensuring full knowledge transfer. Work Skills•Excellent interpersonal and written communication skills. •Project management skills. •Business process analysis skills. •A proven ability to deliver projects on time and within budget. •Strong motivation & team orientation. •A strong desire to learn new skills and technologies. •Fluent in both French and English.



Act!

• United States
• Software Development
• 100 - 200 Employee

• Technical Account Executive

  • May 2013 - Dec 2014

  Ambitious and focused, I thrive in ensuring great technical support to our partners/customers.My role varies from analysing business growth, supporting and providing tools to our sales team in order to increase sales, delivering webinars, training clients, attending trade shows and providing technical support to our UK and French BP/Customers. Ambitious and focused, I thrive in ensuring great technical support to our partners/customers.My role varies from analysing business growth, supporting and providing tools to our sales team in order to increase sales, delivering webinars, training clients, attending trade shows and providing technical support to our UK and French BP/Customers.



Rural Payments Agency

• Government Administration
• 400 - 500 Employee

• Administrative Officer

  • Jan 2005 - Mar 2013