Experience

Keller Williams Solutions Group

• Greece
• Real Estate
• 1 - 100 Employee

• • Mar 2022 - Present

  Coaching and Training Real Estate Advisors in order to aim high, achieve their personal goals and being the best they can be.

• • Mar 2019 - Sep 2022

  My role as Sales Support & Quality Control Manager:• Coordinate sellers, buyers, lawyers, engineers & notary to complete the sales transactions• Lead the Quality Control department of the office• Create & standardize processes to ensure the agents are offering high-quality services • Train the support staff on customer service skills



Piraeus Direct Solutions

• Greece
• Financial Services
• 100 - 200 Employee

• • Sep 2016 - Dec 2018

  Contact Center Team Leader at Piraeus Bank with responsibilities in the organization and team management of dynamic candidates with the purpose of immediate and qualitative customer service of the Bank.

• • Apr 2007 - Aug 2016

  Executed bank and stock exchange transactions through telephone banking.Provided solutions through communication with customer dissatisfaction.Performed on the job training of new employees.



OPEN 24 A.E (Sabsidiary E.F.G. Eurobank-Ergasias)

• Kallithea , Athens

• Call Center Team Leader

  • Jul 2003 - Oct 2005

  Team Leader in the department of updating and promotion bank products. Team Leader in the department of updating and promotion bank products.



OPEN 24 A.E. ( Subsidiary E.F.G. Eurobank- Ergasias)

• Kallithea, Athens

• Call Center Agent

  • Mar 2000 - Jun 2003

  Promoted and sold bank products of E.F.G Eurobank- Ergasias through phone banking. Promoted and sold bank products of E.F.G Eurobank- Ergasias through phone banking.



Direct Response Services (DRS)

• Norway
• Advertising Services
• 1 - 100 Employee

• Call Center Agent

  • Apr 1998 - Feb 2000

  Promoted and sold bank products through phone banking. Bank collaborators: Agrotiki Bank, American Express, ABN AMRO Bank, etc. Promoted and sold bank products through phone banking. Bank collaborators: Agrotiki Bank, American Express, ABN AMRO Bank, etc.