Experience

North County Transit District

• United States
• Truck Transportation
• 100 - 200 Employee

• Assistant Dispatcher

  • Mar 2023 - Present

  Escondido, California, United States Serves as the primary point of coordination for communications in the Operations Control Center and provides back-up dispatching functions as directed. This position coordinates communications with Dispatch from bus, rail, ADA paratransit operations, public safety personnel, customers, and other sources to support safe, efficient, and reliable operations.

• Control Center Technician

  • May 2020 - Mar 2023

  Oceanside, California, United States The Control Center Technician is responsible for handling calls for emergency and non-emergency security and public safety assistance at multiple locations within the NCTD service area. S/he works in close coordination with other staff members, including NCTD and contract service providers within dynamic environments; coordinates first responder and NCTD staff and contractors; monitors and operates a variety of telecommunications, control center equipment and systems; and performs a variety of… Show more The Control Center Technician is responsible for handling calls for emergency and non-emergency security and public safety assistance at multiple locations within the NCTD service area. S/he works in close coordination with other staff members, including NCTD and contract service providers within dynamic environments; coordinates first responder and NCTD staff and contractors; monitors and operates a variety of telecommunications, control center equipment and systems; and performs a variety of administrative duties involved in the preparation and maintenance of related reports. The Control Center Technician prepares incident reports and activity logs and testifies in court when subpoenaed.



Animal Friends of the Valleys

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• ACO Dispatch

  • Jul 2017 - May 2020

  Wildomar, CA Along with support staff, support the daily Animal Control Operations of six cities in the Southwestern Riverside County area. Handling intake calls from the general public for calls for service. Cooperating with other law enforcement agencies in joint efforts in conflict resolution and emergency management. Intake impounds and route calls to appropriate precincts to effectively serve the communities in which the company is contracted to serve.



Securitas Security Services USA, Inc.

• United States
• Security and Investigations
• 700 & Above Employee

• Dispatcher

  • Feb 2016 - Jul 2017

  Temecula, CA Responsible for the whereabouts of 11 to 20 personnel during the course of a single shift. Intakes all calls to dispatch center and assigns personnel to cases according to location and level of call. Records all times of calls, including response times and findings. Manages citation records and entry records at exterior gates. Arranges correspondence and communication of information to all personnel, local law enforcement, emergency services, and client services.



Securitas UK

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Human Resourses Specialist

  • Mar 2015 - Feb 2016

  Temecula, CA Prepares state/city board security applications on a daily basis; coordinates licensing activity with supervisors and issues guard cards upon receipt; advises appropriate management staff of any irregularities encountered in an individual's licensing procedure. Recruitment, screening, interviewing, hiring and orientation of new employees; prepares necessary paperwork for personnel files. Coordinates the application process and maintenance of applicant logs with administrative… Show more Prepares state/city board security applications on a daily basis; coordinates licensing activity with supervisors and issues guard cards upon receipt; advises appropriate management staff of any irregularities encountered in an individual's licensing procedure. Recruitment, screening, interviewing, hiring and orientation of new employees; prepares necessary paperwork for personnel files. Coordinates the application process and maintenance of applicant logs with administrative staff. Processes corporate Affirmative Action reports and other personnel reports; tracks percentages and advises appropriate management staff of any adverse impact or potential adverse impact in hiring, transfers, promotions, or terminations. Maintains officer training records. Assists with payroll and benefits administration; reconciles related records. Records associate information, such as: personal and tax data; compensation and benefits data; attendance; performance reviews or evaluations; and, termination date and reason. Updates and maintains confidential personnel files to document personnel actions and to provide information for payroll and other uses. Examines personnel files to answer inquiries; provides information to authorized persons. Compiles data from personnel records and prepares reports. Performs tasks and duties of a similar nature and scope as required for assigned branch office. Show less



Securitas Nederland

• Netherlands
• Security and Investigations
• 700 & Above Employee

• Field Supervisor

  • Feb 2014 - Mar 2015

  Temecula, CA Consistent contact with officers during their assigned posts, conduct regular inspections of officers during shifts, client support and service. Vehicle patrols of contracted sites when instructions allow. Scheduling of open posts and site coverage logistics. Responsible for the training of new officers or officers who are new to a particular site. Managment of all posts within the office's Area of Operations (41 posts within a 25 mile radius, not including patrol sites). Scheduling,… Show more Consistent contact with officers during their assigned posts, conduct regular inspections of officers during shifts, client support and service. Vehicle patrols of contracted sites when instructions allow. Scheduling of open posts and site coverage logistics. Responsible for the training of new officers or officers who are new to a particular site. Managment of all posts within the office's Area of Operations (41 posts within a 25 mile radius, not including patrol sites). Scheduling, incident intervention and resolution. Show less



Dr. Patricia Bogema, DO

• Medical Assistant/Transcriptionist

  • Jul 2013 - Sep 2013

  Corona, CA Assist in the growth and development of the practice, as well as assisted in the operation of front and back offices. Also transcribe dictations as needed.



Living Water's Medical Clinic

• Medical Assistant Intern

  • Apr 2013 - Jun 2013

  Take vital signs, gave injections for adults & pediatrics, blood draws, room patients, patient intake, insurance eligibility, patient referrals, urinalysis, specimen collection, PFT, EKG, ear Lavage, visual acuity, call in and fax medication refills, interoffice communication with other specialties, assist provider with in office procedures, ICD-9/CPT Coding, apply pharmacology principles, handled money copays, immigration physicals, Amazing Charts EMR, & processed paperwork for medical… Show more Take vital signs, gave injections for adults & pediatrics, blood draws, room patients, patient intake, insurance eligibility, patient referrals, urinalysis, specimen collection, PFT, EKG, ear Lavage, visual acuity, call in and fax medication refills, interoffice communication with other specialties, assist provider with in office procedures, ICD-9/CPT Coding, apply pharmacology principles, handled money copays, immigration physicals, Amazing Charts EMR, & processed paperwork for medical clearance employment physicals Show less



Living Waters Medical Clinic

• Medical Assistant Extern

  • Apr 2013 - Jun 2013

  Murrieta, CA Assist the Doctor with daily running of the medical clinic. Back office responsibilities include Patient Intake and Care, taking vital signs, compiling patient histories and medications, administering medications, collecting specimens and patient education. Front office responsibilities include Patient Intake and Care, appointment scheduling, fulfilling Doctor orders, prescription refills, insurance verification, submitting referrals, lab requisition, inputting information into current EMR… Show more Assist the Doctor with daily running of the medical clinic. Back office responsibilities include Patient Intake and Care, taking vital signs, compiling patient histories and medications, administering medications, collecting specimens and patient education. Front office responsibilities include Patient Intake and Care, appointment scheduling, fulfilling Doctor orders, prescription refills, insurance verification, submitting referrals, lab requisition, inputting information into current EMR systems. Show less



California Army National Gaurd

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Information Technology Analyst

  • Oct 2008 - Oct 2012



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Feb 2012 - Sep 2012

  Menifee, CA Assisted customers with their requests and needs and answered their questions. Gave suggestions based on their needs and answers, and provided the utmost customer service per the standards set forth.



vVv Gaming

• Division Manager

  • Apr 2011 - Jan 2012

  Managed the day to day activities and workload delegated to the Division Manager including; Writing articles, preparing sponsor proposals, communication with players, screening and interviewing of applicants, monitoring applicants during probationary periods, handling disciplinary actions for members, coordinating events.