Experience

Precision Talent Group, LLC
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Contractor - Senior Systems Administrator

  • Jun 2023 - Present


Tech Networks of Boston

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• • Oct 2022 - Jun 2023

  • Automation process creation for Alerting, monitoring, endpoint fidelioty, service fidelity, service delivery, break-fix, Security and PenTest remediation, and more.• SIEM product deployment and management, including but not limited to Graphus and Blumira• Google Admin management • O365 Admin on all platforms including: Admin, Exchange, Sharepoint• Server buildouts, role management, administration• Sharepoint Migration scripting, debugging, analysis and deployment• Manage and Admin the Kaseya ticketing and RMM platform internally• Teach, advise, and make executive decisions for the team for the benefit of our clients as well as my company• Heavy emphasis on Powershell Command line, and scripting for optimized automation to improve every day operations both internal and client-side• Project Management and Delivery• Heavy focus on Project solutions and Automation techniques• Windows server management from 2008 to Present Server OS• VMWare administration and maintenance• Extensive O365 management and administration• Azure Active Directory and Sync management and implementation• Serve as an Escalation resource to Tier 1 and Tier 2 technicians• Serve as Solutions/Automation advisor to CIO and Senior Engineering team• Meticulous documentation recording, instructional, KBA’s, technical writing skills• Maintain and support Networks, Firewalls, VPN for all clients company-wide• Active Directory creation and management• Group Policy and User Automation• Process design, creation, and implementation• Server Role setup, installation and implementation Show less

• • Oct 2022 - Jun 2023

  Utilizing A.I. to better improve and provide technical services and solutions



BNMC - Bredy Network Management Corporation

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• • Mar 2022 - Oct 2022

  • Lead, organize, and collaborate with a team of 6 other System and Support Engineers• Teach, advise, and make executive decisions for the team for the benefit of our clients as well as my company• Heavy emphasis on Powershell and scripting for optimized automation to improve every day operations both internal and client-side• Project Management and Delivery• Heavy focus on Project solutions and Automation techniques• Windows server management from 2008 to Present Server OS• VMWare administration and maintenance• NAS and SAN• Owning my client’s environments, being responsible for nearly every aspect of their IT operations.• Extensive O365 management and administration• Azure Active Directory and Sync management and implementation• Manage Solutions and Support for a portfolio of a handful of companies including Orthopedic Surgeons, Hydro-engineers, financial management, educational facilities and national network of Physical Therapists• Serve as an Escalation resource to Tier 1 and Tier 2 technicians• Serve as Solutions/Automation advisor to CIO and Senior Engineering team• Meticulous documentation recording, instructional, KBA’s, technical writing skills• Maintain and support Networks, Firewalls, VPN for all clients company-wide• Active Directory creation and management• Group Policy and User Automation• Process design, creation, and implementation• Server setup, installation and implementation• SonicWALL, Meraki, Watchguard, FortiNET Firewall administration and deployment• DUO MFA• Auvik Network Monitoring Show less

• • Mar 2021 - Mar 2022



Wentworth Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Network Operations Administrator

  • Mar 2020 - Mar 2021

  • Respond to and resolve second level technical issues received via the Wentworth help desk ticketing system in a timely and professional manner. • Assist with technical queries and administrative requests from end users by troubleshooting various application and service issues. • Provide additional technical assistance to Laptop and Desktop team. • Create and provide documentation on repeatable troubleshooting processes to enable Help Desk to resolve frequent issues on first contact. • Provides as needed support and assistance to the network administrator and other team members enabling quality application and service delivery. This will include installing and troubleshooting WiFi Access Points, visiting classrooms and residential hall rooms to troubleshoot and resolve network cabling issues, racking and configuring network equipment, and troubleshooting phone and fax problems. • Ensures general availability of production and development environment. Research and escalate more complex issues to vendors as needed. Monitors system usage and provides statistical data as needed. • Assist with systems risk identification, security vulnerabilities and remediation. Working closely with other team members and vendors assist with the coordination of remediation actions and/or preventive measures. Show less



Humatics

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• • Aug 2019 - Mar 2020

• • Aug 2019 - Mar 2020


ICX Managed Services, LLC
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Tier 2 Support Technician

  • Jun 2018 - Apr 2019

Antisyn
• United States
• Information Technology & Services
• 1 - 100 Employee
• Helpdesk Technician

  • Sep 2017 - Jun 2018