Servicios de TI

• Nov 2020 - Present

Director creativo

• Sep 2019 - Present

-Develop creative strategies for Marketing and Advertising -Social Media Marketing -Branding -Videography -Photography -Adobe Creative Suite -Develop creative strategies for Marketing and Advertising -Social Media Marketing -Branding -Videography -Photography -Adobe Creative Suite

Executive Assistant Operations

• Aug 2018 - May 2021

- Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints - Assist customers with requested services and information. - Inspect land side facilities. - Coordinate all land side facilities maintenance. - Identify and address problems and opportunities for the company. - Build alliances and partnerships with other organizations. - Support worker communication with the management team. - Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints - Assist customers with requested services and information. - Inspect land side facilities. - Coordinate all land side facilities maintenance. - Identify and address problems and opportunities for the company. - Build alliances and partnerships with other organizations. - Support worker communication with the management team.

Community Manager

• Jan 2016 - Jun 2018

- Set and implement social media and communication campaigns to align with marketing strategies- Provide engaging text, image and video content for social media accounts- Respond to comments and customer queries in a timely manner- Monitor and report on feedback and online reviews- Stay up-to-date with digital technology trends

Internal Sales Representative

• Jan 2016 - Jun 2018

- Present, promote and sell products/services using solid arguments to existing and prospective customers- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs- Establish, develop and maintain positive business and customer relationships- Reach out to customer leads through cold calling- Expedite the resolution of customer problems and complaints to maximize satisfaction

Junior Network Administrator

• Jan 2016 - Jun 2018

- Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers- Install and integrate new server hardware and applications- Keep an eye out for needed updates- Support and administer third-party applications- Ensure network security and connectivity- Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses