Experience

Tidal Basin Caribe

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Lead Closeout at Case Manager Deparment

  • Sep 2022 - Present

  Provide case management services to an assigned caseload of disaster recovery clients in Puerto Rico. Provide assistance to eligible applicants affected by federally declared disasters performing activities related to but may not be limited to program eligibility determinations, income verifications, duplication of benefit analyses, AWARD COORDINATION, status updates and other related case management activities. Making site visits to proceed signing “Awards Package”. Working all “Closeout Filters” to proceed with the process for close the cases in Department of Housing. Show less



R3 Program

• Brazil
• Hospitals and Health Care

• Construction Manager and Project Inspector

  • Jun 2021 - Sep 2022

  Lead, coordinate and evaluate performance of assigned project staff. Coordination and control over execution of R3 program’s activities, schedule, budget and scope change. Monitor program performance status and establish necessary tools for control over program results. Maintain a complete understanding of all applicable program policies, requirements, procedures, guidelines; and shall possess knowledge of regulatory and statutory compliance requirements for CDBG-DR. Lead, coordinate and evaluate performance of assigned project staff. Coordination and control over execution of R3 program’s activities, schedule, budget and scope change. Monitor program performance status and establish necessary tools for control over program results. Maintain a complete understanding of all applicable program policies, requirements, procedures, guidelines; and shall possess knowledge of regulatory and statutory compliance requirements for CDBG-DR.



CAT Adjusters Inc.

• House Inspector and QA/QC Specialist

  • Jan 2020 - Dec 2020

  Authored written reports outlining findings, including damages to infrastructure and personal property. Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations. Complete reports of damages. Completed sketches of sites to supplement photographs and all information obtained at SOW. Conducted inspections of buildings, equipment and grounds for deficiencies, including potential health, safety and code violations. Re-evaluated commercial and residential constructions with previous failed inspections. Generate detailed and effectively inspections, documentation and reports to the property of the affected client, which will be represented in court by the contractor. Completed sketches of sites to supplement photographs and all information obtained at SOW. Wrote detailed damage descriptions and obtained the applicant representative's agreement that all disaster related damage was described and quantified correctly. Work on a daily basis with Publisher to review and complete inspection reports made by other inspectors on the filed. Provided administrative and technical support for project superintendents and project managers. Filled out and submitted reports and paperwork on time. Review and complete more than 10 damage reports per day. Show less



Rising Phoenix Holdings Corporation

• United States
• Consumer Services
• 1 - 100 Employee

• Emergency Management Finance Specialist / QA-QC Specialist / Project Manager Representative

  • Feb 2018 - Jan 2019

  Supported finance department staff by performing a wide range of clerical and administrative tasks related to federal funding grants provided to the recovery efforts after Hurricane Maria (2017), in the pilot program "Tu Hogar Renace". Audited 7 conglomerated contractors (5 from US and 2 from PR) that were designated to use more than 400 million dollars of federal funding to construct and repair DD by make them "safe and functional". Assessed the accuracy of recorded payments. Processed financial documents including contracts, expense reports and invoices. Collaborated with PDMG's to discuss effective plans that need to be implemented to solve major quality problems. Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with "Tu Hogar Renace Program" policies and procedures. Redo failed or incomplete inspections by other inspectors. My experience in the previous position in the company allowed me to complete and correct inspections. As a PM representative of the Housing Department of Puerto Rico, supervise and approve the SOW carried out inspectors representing the contractors in charge of carrying out the recovery works. Worked in a professional and respectful manner to handle all program participants requirements. Drove applicants feedback to deliver information to management for corrective action. Make contact with applicants, set a weekly schedule and make travel arrangements to visit all of them in the time and hours stipulated. Show less



Vanguard Emergency Management

• United States
• Government Administration
• 100 - 200 Employee

• Disaster Home Inspector

  • Oct 2017 - Jan 2018

  Deployed as a Site Inspector on DR-4339-PR, coordinated with other PA staff involved in the IA Program delivery process for applicant and performed accurate quantification and detailed description of disaster related damage, including debris. Three hundred twenty-seven inspections completed, 91.45% Avg QC score and zero (0) FEMA complaints. Arrive at disaster field office at appointed date and time and receive briefing and equipment as necessary. Schedule inspections with the FEMA disaster survivor on a first-in, first- out basis. Perform inspection according to FEMA specifications and FEMA Inspections Guidelines. Explain FEMA provided documents and answer basic questions from applicants about the FEMA process. Verify ID, Insurance status, Ownership (only for owners), Occupancy, and Household Composition. Enter each room (whether there was damage or not) and record damages to the walls, floors ceilings, doors etc., appliances, and furnishings. Assess damage to the roof from the ground; assess damage in the crawlspace from the exterior. Assess appliance damages before recording them as Repair or Replace Measure rooms in which damage occurred and total square footage of dwelling. Take interior and exterior photos of the dwelling and damages reflective of the habitability determination. Address all data fields required within the FEMA software. Complete and return to Vanguard Emergency Management all assigned inspections in less than 5 (five) days of the disaster survivor's registration. Submit accurate timesheets and travel reimbursement forms on a weekly basis. Respond professionally to Vanguard Emergency Management staff inquiries within 12 hours. Show less



Castro Engineer & Associates

• Senior Executive Administrative Assistant

  • Mar 2010 - Oct 2012

  Tracked and submitted employee timesheets to accounting department for payroll processing. Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current. Maintained inventory in supply closet to prevent shortages. Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence. Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports. Developed administrative processes to achieve organizational objectives and improve office efficiency. Collected, calculated and reported on expenditure and statistical data to inform senior management. Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy. Show less