Experience

TrueBonds

• United States
• Individual and Family Services
• 1 - 100 Employee

• Chief Operations Officer

  • Jan 2020 - Present

  Our mission is to help families save time and energy by planning & managing funeral online on our platform. Our mission is to help families save time and energy by planning & managing funeral online on our platform.



DISH Network

• United States
• Telecommunications
• 700 & Above Employee

• Direct Sales / Retention Team Manager

  • Dec 2019 - Present

  • Created the Number #1 Profit-generating team in the enterprise in 2022 [Team of 12 Intranational Agents].• Responsible for new & existing B2B & B2C relationships at the Fortune 200 level with $15 billion in annual revenue.• Mastered our CRM Software to maintain and expand our pipeline of new and existing leads & clients.• Deliver a consultative sales approach to our clients and train the team for engaging with and selling our SaaS products.• Administer customized feedback and development plans based on an individual's strengths, opportunities and help them overcome objections

• Senior Account Executive

  • Jun 2019 - Dec 2019

  • Number #1 Profit Generator in the enterprise & SME (Subject Matter Expert) for the Roseland Site.• Consistently succeeded in closing on escalated clients.• Exceeded performance metrics and KPIs.

• Account Executive

  • Aug 2018 - Jun 2019

  • Number #1 Save Rate in the enterprise & SME for the Roseland Site (Subject Matter Expert).• Consistently succeeded in closing on escalated customers.• Exceeded performance metrics and KPIs Responsible for handling the national consumer base in efforts to retain revenue and generate profit. We take a consultative sales approach in providing solutions to our customers in the ever-growing pay-tv industry. Customers are notorious for being hard to please and being able to turn often times irate customer into happy ones, is a must.



SHI International Corp.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Configuration Technician

  • Jul 2017 - Oct 2017

  ● Work with a variety of information technologies for software imaging and configuration. - Clients include: Verizon Wireless, Grub Hub, State Farm, and Bank of America. ● Extensive experience with troubleshooting tablets, laptops, desktop workstations, and printers. ● Use of proprietary intranet software for imaging and handling of IT hardware/software orders. ● Quality assurance of defective devices/components and special client requests. ● Work with a variety of information technologies for software imaging and configuration. - Clients include: Verizon Wireless, Grub Hub, State Farm, and Bank of America. ● Extensive experience with troubleshooting tablets, laptops, desktop workstations, and printers. ● Use of proprietary intranet software for imaging and handling of IT hardware/software orders. ● Quality assurance of defective devices/components and special client requests.



PVH Corp.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Jun 2013 - Sep 2017

  ● Actively engaged in point of sale transactions ● Responsibilities included: employee management, training, maintaining sales floor, and upholding standards for customer-service. ● Provided focus on simultaneous customer-service and tasking at an average grossing $33 million-dollar Tommy Hilfiger retail store. ● Engaged in constant communication with employees from many different academic and cultural backgrounds in order to produce results within the organization. ● Actively engaged in point of sale transactions ● Responsibilities included: employee management, training, maintaining sales floor, and upholding standards for customer-service. ● Provided focus on simultaneous customer-service and tasking at an average grossing $33 million-dollar Tommy Hilfiger retail store. ● Engaged in constant communication with employees from many different academic and cultural backgrounds in order to produce results within the organization.



The Institute of Music for Children

• Elizabeth NJ

• Youth Leader

  • Jul 2016 - Oct 2016

  ● Provide guidance and leadership to youth at a musical summer camp environment. ● Classes consist of music, dance, cooking, art, team-building exercises, and community discourse. ● Assisted in fundraising, teaching music basics, and forming bonds through relationship-building activities. ● Provide guidance and leadership to youth at a musical summer camp environment. ● Classes consist of music, dance, cooking, art, team-building exercises, and community discourse. ● Assisted in fundraising, teaching music basics, and forming bonds through relationship-building activities.