Head of ServiceNow Practice

• Mar 2023 - Present

Principal Solutions Architect

• Jul 2022 - Present

Director and Oracle Cloud HCM Consultant

• Feb 2020 - Jan 2023

Principal Consultant, Oracle Fusion Talent Management Certified, Oracle Learning Cloud Certified Principal Consultant, Oracle Fusion Talent Management Certified, Oracle Learning Cloud Certified

Talent and Learning Functional Analyst

• Feb 2020 - Jul 2022

Principal Implementation Consultant

• Oct 2018 - Feb 2020

I am working as a Princial Functional Consultant specialised in Oracle Performance Cloud, Oracle Talent Management Cloud and Oracle Learning Cloud. I am working as a Princial Functional Consultant specialised in Oracle Performance Cloud, Oracle Talent Management Cloud and Oracle Learning Cloud.

Principal Implementation Consultant

• Dec 2013 - Feb 2020

I am working as a Senior Functional Consultant / Capability Lead for Oracle Talent Acquisition including Oracle Taleo Recruit, Oracle Performance Cloud, Oracle Talent Management Cloud and Oracle Learning Cloud. I'm also involved in Fusion HCM projects to assist with the out of the box integrations between Taleo Enterprise Recruiting and Oracle Fusion HCM. I am working as a Senior Functional Consultant / Capability Lead for Oracle Talent Acquisition including Oracle Taleo Recruit, Oracle Performance Cloud, Oracle Talent Management Cloud and Oracle Learning Cloud. I'm also involved in Fusion HCM projects to assist with the out of the box integrations between Taleo Enterprise Recruiting and Oracle Fusion HCM.

Technical Support Engineer

• Sep 2011 - Nov 2013

- providing 1st line Technical Support for Oracle Learn Cloud (Learning Management System) previously knows as Taleo Learn / Learn.com - troubleshooting content issues of third party course content vendors within the Oracle Taleo Learn LMS and design issues caused through settings in the embedded WYSIWYG editor - collaborating with engineering to identify and solve software issues - giving advice on how to set up enrolments, assignments, Instructor Led Training, Virtual ILT, and… Show more - providing 1st line Technical Support for Oracle Learn Cloud (Learning Management System) previously knows as Taleo Learn / Learn.com - troubleshooting content issues of third party course content vendors within the Oracle Taleo Learn LMS and design issues caused through settings in the embedded WYSIWYG editor - collaborating with engineering to identify and solve software issues - giving advice on how to set up enrolments, assignments, Instructor Led Training, Virtual ILT, and assessments / surveys - managing team collaboration website Show less - providing 1st line Technical Support for Oracle Learn Cloud (Learning Management System) previously knows as Taleo Learn / Learn.com - troubleshooting content issues of third party course content vendors within the Oracle Taleo Learn LMS and design issues caused through settings in the embedded WYSIWYG editor - collaborating with engineering to identify and solve software issues - giving advice on how to set up enrolments, assignments, Instructor Led Training, Virtual ILT, and… Show more - providing 1st line Technical Support for Oracle Learn Cloud (Learning Management System) previously knows as Taleo Learn / Learn.com - troubleshooting content issues of third party course content vendors within the Oracle Taleo Learn LMS and design issues caused through settings in the embedded WYSIWYG editor - collaborating with engineering to identify and solve software issues - giving advice on how to set up enrolments, assignments, Instructor Led Training, Virtual ILT, and assessments / surveys - managing team collaboration website Show less

Customer Success Advocate

• Jul 2010 - Sep 2011

- 1st and 2nd line Customer Support for the Cloud Talent Management Software Modules of SuccessFactors ( 360 Degrees Reviews, Career & Development Planning, Compensation Management, Employee Central, Employee Profile, Goal Management, Performance Review, Reporting, Succession Management, Cubetree and Jambok) - troubleshooting software settings issue in XML code - provide training for new employees - 1st and 2nd line Customer Support for the Cloud Talent Management Software Modules of SuccessFactors ( 360 Degrees Reviews, Career & Development Planning, Compensation Management, Employee Central, Employee Profile, Goal Management, Performance Review, Reporting, Succession Management, Cubetree and Jambok) - troubleshooting software settings issue in XML code - provide training for new employees

Operator / System administrator

• Aug 2006 - Jun 2010

Generating database queries on SQL databases or DB/2 for other departments e.g. sales department Managing all printers and spools and integrate Windows printer on AS/400 Administrate users in Windows-Network and on IBM AS/400 Making Updates (PTFs) and Release changes on IBM AS/400 Generating database queries on SQL databases or DB/2 for other departments e.g. sales department Managing all printers and spools and integrate Windows printer on AS/400 Administrate users in Windows-Network and on IBM AS/400 Making Updates (PTFs) and Release changes on IBM AS/400

Account Manager / Sales

• Jul 2005 - Jul 2006

Selling Printers and multifunctional copier Helping customers to integrate the printers and copiers in there existing network Customer service and customer recruiting Selling Printers and multifunctional copier Helping customers to integrate the printers and copiers in there existing network Customer service and customer recruiting

IT specialist

• Aug 2002 - Jul 2005

1st level user support for all employees of Höffner Möbelgesellschaft throughout Germany on the AS/400 firm network Solving network problems Administrating new users on AS/400 Managing printers, spools and outq's Creating program interfaces with the programming language ILE RPG 1st level user support for all employees of Höffner Möbelgesellschaft throughout Germany on the AS/400 firm network Solving network problems Administrating new users on AS/400 Managing printers, spools and outq's Creating program interfaces with the programming language ILE RPG