Experience

HKM SA

• Switzerland
• Construction
• 1 - 100 Employee

• Project Assistant

  • Jun 2023 - Present



Freelance

• Lausanne Metropolitan Area

• Global Procurement Manager: Travel, Expense Management, and Business Improvement Expert

  • Jul 2022 - Present

  Professional experience of a seasoned procurement professional with a focus on business/corporate travel & expense management and procurement transformation. Expertise in building travel programs from scratch to maturity. Implementation of Ariba system in North America. Professional experience of a seasoned procurement professional with a focus on business/corporate travel & expense management and procurement transformation. Expertise in building travel programs from scratch to maturity. Implementation of Ariba system in North America.



Rio Tinto

• United Kingdom
• Mining
• 700 & Above Employee

• • Jul 2021 - Jun 2022

  Led development of constructive internal processes (15 RTP Key Points and Contract Management) to enhance adherence to company procurement guidelines. Trained team members in Ariba system in both French and English for the Atlantic Region. Customized internal methodologies to align with both regional and global standards, tailoring them to meet individual needs. Facilitated the harmonization and improvement of both direct and indirect procurement processes. Ensured compliance with procurement standards and guidelines, including KYS and 3PDD. Show less

• • Jan 2021 - Jun 2022

  Developed a strategic plan for the post-pandemic office environment, with a focus on prioritizing human interactions and fostering a hybrid working environment. Designed the office space to promote face-to-face networking and encourage individuals to form meaningful connections, promoting personal and professional growth in a healthy and safe environment.

• • Sep 2020 - Jul 2021

  Promoted cross-functional communication by breaking down silos to improve collaboration and teamwork. Led the initiative to establish best practices and drive business improvement, focusing on shaping mindset, behavioral, and cultural changes. Guided 20 projects to successful completion by working closely with executive stakeholders to remove obstacles, prioritize efforts, and track and report progress.

• • Jul 2015 - Aug 2020

  As the Category Lead for Travel & Expense Management in the Atlantic Region, responsible for harmonizing the travel and expense management program for an annual spend of $70 million. Facilitated the transformation of travel and expense management policies and standards to improve compliance with internal customers, stakeholders, and suppliers. Implemented an ambassador program at regional locations, resulting in a significant increase in trust and adoption rates from 50% to 95%. Additionally, improved supplier relationships and successfully negotiated contracts, leading to a cost reduction of 20% to 40% in travel spend. Show less



Travel Services Benchmarking Network (TSBN)

• North America

• Committee Member

  • Jul 2015 - Aug 2020

  Contributed to the development and implementation of industry-wide best practices and benchmarking tools.Engaged with other travel industry professionals to share knowledge and identify areas for improvement in travel services. Collaborated with other committee members to create and implement initiatives aimed at reducing costs and improving traveler satisfaction. Represented the interests of Rio Tinto and ensured alignment with the company's travel policies and goals. Contributed to the development and implementation of industry-wide best practices and benchmarking tools.Engaged with other travel industry professionals to share knowledge and identify areas for improvement in travel services. Collaborated with other committee members to create and implement initiatives aimed at reducing costs and improving traveler satisfaction. Represented the interests of Rio Tinto and ensured alignment with the company's travel policies and goals.



HRG

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• • Jul 2012 - Jun 2015

  Managed a portfolio of multinational and SME Clients across multiple industries, including Oil & Energy, Pharmaceuticals, Banking, Luxury Goods, and Technical Solution Companies, with a travel spend of over $500M. Fostered strong relationships with clients, resulting in high levels of customer satisfaction and loyalty. Identified cost savings opportunities for clients by negotiating contracts with key travel providers and conducting regular reporting and analysis. Promoted greater compliance within client travel programs by implementing creative approaches to behavior change. Co-created strategies for strong supplier relationship management (SRM) and customer relationship management (CRM) through policy reviews. Show less

• • Jun 2006 - Jun 2012

  Responsibilities included supporting the reorganization and merging of office teams, implementing process improvements to increase efficiency, reduce costs, and improve client experience, and developing and delivering effective training programs to enhance employee skills and promote a culture of continuous learning. I also provided effective leadership and mentorship to team members, fostered a positive work environment, and promoted employee engagement. Additionally, managed the budget, resources, and schedules to ensure the successful completion of projects and operations. Responsible for leading a team of 4 to 35 employees and coordinating the logistics of service teams. Show less



CWT

• United States
• Travel Arrangements
• 700 & Above Employee

• Senior Specialist

  • Jan 2005 - May 2006

  As a Project Specialist for the Alinghi Project, the focus was on managing and delivering the specific project related to the Alinghi team, which was a Swiss sailing team that participated in sailing competition of the America's Cup in Valencia Spain. This likely involved a range of responsibilities such as project planning, coordination, implementation, and managing travel bookings. The goal was to ensure that the project would be completed on time, and to the required quality standards, to support the success of the Alinghi team. Show less



International Olympic Committee – IOC

• Switzerland
• Spectator Sports
• 700 & Above Employee

• Event Logistic Administrator

  • Sep 2003 - Dec 2004

  As an organizer of World Conferences in Torino, Marrakech, and Barcelona, the main responsibilities included handling travel bookings (flights, local transportation, and hotels) for IOC (International Olympic Committee) members and staff, setting up offices at conference locations, shipping materials, assisting members with special requests, and working in the IOC Medical Department for 2 months managing anti-doping athlete files for the Athens Summer Olympic Games. As an organizer of World Conferences in Torino, Marrakech, and Barcelona, the main responsibilities included handling travel bookings (flights, local transportation, and hotels) for IOC (International Olympic Committee) members and staff, setting up offices at conference locations, shipping materials, assisting members with special requests, and working in the IOC Medical Department for 2 months managing anti-doping athlete files for the Athens Summer Olympic Games.



World Anti-Doping Agency

• Canada
• Spectator Sports
• 100 - 200 Employee

• Logistic & Travel Manager

  • May 2002 - Aug 2003

  The objective of creating the WADA (World Anti-Doping Agency) Travel Department was to deliver global travel strategies in line with the organization's goals, improve department performance, and assist in the implementation of the new department. Key responsibilities included: Participating in key control points for category strategy endorsement, leading and supporting negotiations with key suppliers, maintaining strong supplier relationship management (SRM), influencing stakeholders to deliver strategic initiatives, managing and evaluating supplier performance, researching and updating travel industry knowledge to identify opportunities for improvement, and applying knowledge to improve the department's effectiveness and efficiency. Show less



International Olympic Committee – IOC

• Switzerland
• Spectator Sports
• 700 & Above Employee

• Business Travel Consultant

  • Jan 2000 - Apr 2002

  As an external travel consultant for CWT (Carlson Wagonlit Travel), the main focus was on serving the travel needs of the International Olympic Committee (IOC). This likely involved providing travel services such as booking flights, hotels, and ground transportation, as well as offering advice and support for travel-related issues. The goal was to assist the IOC in organizing successful and efficient Olympic Games by ensuring smooth travel arrangements for athletes, officials, and other stakeholders. Show less



UNHCR, the UN Refugee Agency

• Switzerland
• International Affairs
• 700 & Above Employee

• Business Travel Consultant

  • Jun 1997 - Dec 1999

  As an external travel consultant for CWT (Carlson Wagonlit Travel), the main focus was on serving the travel needs of the United Nations High Commissioner for Refugees (UNHCR). This likely involved providing travel services such as booking flights, hotels, and ground transportation, as well as offering advice and support for travel-related issues. The goal was to assist the UNHCR in achieving its mission by ensuring smooth and efficient travel arrangements. As an external travel consultant for CWT (Carlson Wagonlit Travel), the main focus was on serving the travel needs of the United Nations High Commissioner for Refugees (UNHCR). This likely involved providing travel services such as booking flights, hotels, and ground transportation, as well as offering advice and support for travel-related issues. The goal was to assist the UNHCR in achieving its mission by ensuring smooth and efficient travel arrangements.



World Health Organization

• Switzerland
• International Affairs
• 700 & Above Employee

• Business Travel Consultant

  • Nov 1994 - May 1997

  As an external travel consultant for CWT (Carlson Wagonlit Travel), the main focus was on serving the travel needs of the World Health Organization (WHO). This likely involved providing travel services such as booking flights, hotels, and ground transportation, as well as offering advice and support for travel-related issues. The goal was to assist WHO in achieving its mission by ensuring smooth and efficient travel arrangements. As an external travel consultant for CWT (Carlson Wagonlit Travel), the main focus was on serving the travel needs of the World Health Organization (WHO). This likely involved providing travel services such as booking flights, hotels, and ground transportation, as well as offering advice and support for travel-related issues. The goal was to assist WHO in achieving its mission by ensuring smooth and efficient travel arrangements.



Swiss Armed Forces

• Armed Forces
• 700 & Above Employee

• Appointed (Militia System)

  • Jul 1994 - Oct 1994

  Assigned to Militia System, Mountain Infantry, Savatan, Vaud/Valais, Switzerland. Assigned to Militia System, Mountain Infantry, Savatan, Vaud/Valais, Switzerland.