Experience

Penske Truck Rental Australia

• Australia
• Truck Transportation
• 1 - 100 Employee

• Rental & Process Manager

  • Dec 2020 - Present

  Rental Manager for Melbourne & process manager for Penske Truck Rental.Develop and improve processes relating to sales & fleet management for a national fleet of more than 260 heavy vehicles. Take inbound calls to provide customer service to new and existing customers.Regularly maintain relationships with existing customers on a call register. Managed fleet of up to 50 heavy vehicles including organising maintenance, scheduled servicing, and breakdowns.Help train new employees in sales and fleet management processes. Show less

• Assistant Rental Manager

  • Dec 2018 - Dec 2020

  Assistant rental manager for Melbourne. Took inbound calls to provide customer service to new and existing customers. Regularly maintained relationships with existing customers on a call register. Managed fleet of up to 50 heavy vehicles including organising maintenance, scheduled servicing, and breakdowns.

• Sales and Operations Management Trainee

  • Dec 2017 - Dec 2018

  Trainee rental manager. Took inbound calls to provide customer service to new and existing customers. Regularly maintained relationships with existing customers on a call register. Managed fleet of up to 50 heavy vehicles including organising maintenance, scheduled servicing, and breakdowns.



Officeworks

• United Kingdom
• Construction
• 1 - 100 Employee

• Team Member

  • Jul 2014 - Dec 2017

  Providing customer service, operating point of sale systems, using Konica Minolta, Fuji Xerox, and Canon professional printers, maintaining and restocking inventory. Providing customer service, operating point of sale systems, using Konica Minolta, Fuji Xerox, and Canon professional printers, maintaining and restocking inventory.