Christian Potočnik

Senior Account Manager at Bookiply (part of the Holidu Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Professional working proficiency
  • Russo Elementary proficiency
  • Spagnolo Elementary proficiency

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Credentials

  • Transitioning from Individual Contributor to Manager
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Business Development Foundations
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Negotiation Skills
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Time Management: Working from Home
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Working with Difficult People
    LinkedIn
    Jan, 2021
    - Oct, 2024
  • Adaptive Project Leadership
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • What Is Scrum?
    LinkedIn
    Dec, 2020
    - Oct, 2024

Experience

  • Bookiply (part of the Holidu Group)
    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Senior Account Manager
      • Apr 2021 - Present

      • Vacation Rentals Account Management. • Improve the performance of accounts by analyzing existing data and develop a solution-oriented strategy. • Build strong relationships with key-customers and actively support them in increasing revenues. • Interact with product and content team to guarantee a smooth onboarding process. • Analyze ongoing results and coordinate required data to report outcomes to the team and Revenue Management. • Organize lead generating and networking events to build a community of vacation rental owners. Show less

  • Expedia Group
    • United States
    • Software Development
    • 700 & Above Employee
    • Market Associate
      • Jan 2018 - Mar 2021

      • Hotel Account Management • Tailored-made business reviews in order to achieve revenue growth • Reduce rate and availability gap against competitors to increase customer conversion • Build a dynamic rate plans to maximize Occupancy Rate RevPAR for high and low season • Create a customized marketing strategy in order to improve the hotel ranking • Analyze ongoing results and coordinate required data to report outcomes to the team and Revenue Management • Hotel Account Management • Tailored-made business reviews in order to achieve revenue growth • Reduce rate and availability gap against competitors to increase customer conversion • Build a dynamic rate plans to maximize Occupancy Rate RevPAR for high and low season • Create a customized marketing strategy in order to improve the hotel ranking • Analyze ongoing results and coordinate required data to report outcomes to the team and Revenue Management

  • Expedia Group
    • United States
    • Software Development
    • 700 & Above Employee
    • Lodging Partner Associate
      • Apr 2016 - Sep 2017

      •Responding to inventory management inquiries. •Contacting lodging partners to resolve issues (questions, changes, etc.). •Contacting guest based on requests received for lodging partners, i.e. arrival time, transfers etc. •Respond to lodging partner questions and support inquiries. •Administering accounting related processes, providing financial transaction support. •Creating new and/or updating existing room type and rate plan, rate plan linkage, rate acquisition, pricing model changes. •Creating and managing promotions and rate rules. •Responding to critical & complex lodging partner issues, partnering with market manager and other internal teams Show less

  • ITI Hotels - Colonna Hotels & Resorts
    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Front Back Office Receptionist
      • May 2015 - Sep 2015

      •Front Office operations •Back Office operations, reservations, payments and billing •Front Office operations •Back Office operations, reservations, payments and billing

  • Bagaglino I Giardini di Porto Cervo
    • Porto Cervo, Sardinia, Italy
    • Front-BackOffice Receptionist
      • Feb 2014 - Sep 2014

      •Front Office operations •Back Office operations, reservations, payments and billing •Front Office operations •Back Office operations, reservations, payments and billing

  • Bagaglino I Giardini di Porto Cervo
    • Porto Cervo, Sardinia, Italy
    • Front-Back Office Receptionist
      • Jul 2013 - Oct 2013

      •Front Office operations •Back Office operations, reservations, payments and billing •Front Office operations •Back Office operations, reservations, payments and billing

  • Cala Gonone Beach Village
    • 08022 - Cala Gonone (NU)
    • Front-Back Office Receptionist
      • Jun 2012 - Sep 2012

      •Front Office operations •Back Office operations, reservations, payments and billing •Front Office operations •Back Office operations, reservations, payments and billing

  • British International School
    • Pakistan
    • Education Administration Programs
    • 100 - 200 Employee
    • Group Assistant
      • Jan 2012 - May 2012

      •Group Assistant, Tour Guide •Group Assistant, Tour Guide

  • GPS Security Group Inc.
    • Canada
    • Security and Investigations
    • 1 - 100 Employee
    • Operatore Balneare
      • Jun 2009 - Sep 2009

      Welcoming clients and accomodation Welcoming clients and accomodation

Education

  • Faculty of Foreign Languages and Literature
    Linguistic Mediation, Linguistic Mediation
    2008 - 2013
  • Proba Language Center
    Intensive Russian Course
    2011 - 2011
  • Sofia University St. Kliment Ohridski
    Erasmus Programme
    2010 - 2011

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