Christian Phillips
Service Coordinator / IT Technician at Techworks Consulting, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA A+
CompTIAMay, 2020- Nov, 2024 -
CompTIA IT Operations Specialist
CompTIAApr, 2020- Nov, 2024 -
CompTIA Network+
CompTIAApr, 2020- Nov, 2024
Experience
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Techworks Consulting, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Service Coordinator / IT Technician
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Oct 2019 - Present
Provides networking/desktop support and performs mainframe and account-maintenance tasks Provide dispatch support to team of engineers and lower level techs as well mentoring to Level 1 & Level 2 techs. Proficient in Connectwise Manage/Automate/Kaseya/Continuum Platforms Prioritized quick resolution for desktop support managed Office 365 platform and requests from users Routinely assistant engineers with project planning and roll-out Active Directory Cut Over Proficient in troubleshooting Active Directory, Group Policy, DNS and onboarding of devices. Workstation and mobile through MaaS360 Actively used, Sonicwall, Webroot, Intronis, VMware ESXi, Hyper V Sole Linux Technician for Company. Show less
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Little Shelter Animal Adoption Center, Inc.
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Adoption Office Manager
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Mar 2013 - Jan 2018
• Provide first-line adopter support with training, medical and adoption procedures. • Increase in successful adoption rate of 10% each year; Interviews, evaluates and approves adopting families for homes of misplaced animals • Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, adopter and donor satisfaction and the bottom line. • Proven track record of accurately completing research, reporting, information management. • Lowest annual employee turn-over rate by department. Show less
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WUSB 90.1 FM Stony Brook
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Media Production
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1 - 100 Employee
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Programmer and On-air Engineer
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Jul 2003 - Aug 2016
• Selecting music for weekly, free-form, radio program Interzone with Chris Phillips • Engineer of live broadcasts including musical acts • Train and develop new WUSB on-air candidates • Cataloging and organizing music library • Fundraising duties and organizer • Selecting music for weekly, free-form, radio program Interzone with Chris Phillips • Engineer of live broadcasts including musical acts • Train and develop new WUSB on-air candidates • Cataloging and organizing music library • Fundraising duties and organizer
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Petco
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United States
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Retail
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700 & Above Employee
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Assistant Manager
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Aug 2006 - Mar 2013
• Supervised and developed a team of twenty-plus associates in fast paced retail environment • Responsible for scheduling of employees per business needs • Monitored payroll, store supplies, and inventory in accordance with budget • Assisted in hiring, terminating and evaluating associates • Oversaw preparation and merchandising for entire store sales program • Handled and resolved customer matters in accordance with company guidelines • Drove sales and customer experience • Organized and assisting with adoption and other store events Show less
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The Great Atlantic & Pacific Tea Company (A&P)
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United States
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Retail
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500 - 600 Employee
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Department Head and Clerk
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Mar 2002 - Feb 2005
• Assisted Dairy and Frozen department managers including vacation relief • Heavy customer interaction and assistance • Facilitated receiving and moving product to the sales floor • Ordered, merchandized, and presented product for sales program • Maintained, rotated, and worked backroom inventory • Networked with vendors to add new items per company requirement and customer requests • Assisted Dairy and Frozen department managers including vacation relief • Heavy customer interaction and assistance • Facilitated receiving and moving product to the sales floor • Ordered, merchandized, and presented product for sales program • Maintained, rotated, and worked backroom inventory • Networked with vendors to add new items per company requirement and customer requests
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Education
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Suffolk County Community College
Radio and Television -
Suffolk County Community College
Radio, Television, and Digital Communication