Christian Morin
Team Leader Support Imac chez Arendt & Medernach at CTG Luxembourg P.S.F.- Claim this Profile
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Français Native or bilingual proficiency
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Anglais Professional working proficiency
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Japonais Elementary proficiency
Topline Score
Bio
Credentials
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Administering System Center Configuration Manager (SCCM)
Elgon S.A.Mar, 2021- Sep, 2024 -
ITIL® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeOct, 2019- Sep, 2024
Experience
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CTG Luxembourg P.S.F.
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Luxembourg
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IT Services and IT Consulting
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100 - 200 Employee
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Team Leader Support Imac chez Arendt & Medernach
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Nov 2020 - Present
Gestion d'équipe IMAC pour le client Arendt & MedernachGestion de projet RollOut laptop ( Passage de machine virtuel sur laptop win 10)
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Customer Support Representative L1 L2 L3 chez Luxembourg Business Register
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Mar 2020 - Oct 2020
Technicien hardware (masterisation, maintenance, ...).Support, helpdesk (hardware, applications, réseau, téléphonie IP, Iphone).Gestion parc informatique. Gestion cycle de vie du parc de PC (fixes & portables).Gestion du renouvellements des machines en fin de vie.outils utilisésActive directorySCCM,PapercutGLPI installation est administration
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Customer Support Representative L2
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Sep 2019 - Mar 2020
Pour le client ING LuxembourgIMACSupport helpdesk (hardware, application, network, IP telephony).
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Customer Support Representative, support L2
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Jan 2019 - Sep 2019
Pour le client AXA Luxembourg:Technicien hardware (masterisation, maintenance, ...).Support, helpdesk (hardware, applications, réseau, téléphonie IP, Iphone).Gestion parc informatique. Gestion cycle de vie du parc de PC (fixes & portables).Gestion du renouvellements des machines en fin de vie.outils utilisés SCCM, Mobil Iron Equitrack, Servicesnow
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Unisys
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Enginer field service Support L2
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Nov 2016 - Dec 2018
Mission: Hardware technician (mastering, maintenance, …). Support helpdesk (hardware, application, network, IP telephony). Networks, IP telephony (CISCO). Management hardware purchases (leasing and purchase equity). IT infrastructure management. Lifecycle PC stocks (fixed and mobile) management. Hardware technician. Planning management renewal machines at the end of life. Lifecycle manage IT asset. Mission: Hardware technician (mastering, maintenance, …). Support helpdesk (hardware, application, network, IP telephony). Networks, IP telephony (CISCO). Management hardware purchases (leasing and purchase equity). IT infrastructure management. Lifecycle PC stocks (fixed and mobile) management. Hardware technician. Planning management renewal machines at the end of life. Lifecycle manage IT asset.
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OVH
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Architecture and Planning
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Computer Hardware Technician
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Feb 2016 - Aug 2016
Effectuer la maintenance préventive et curative du data centre Intervenir sur les installations suite aux alertes monitoring ou aux remontées des tickets clients Identifier les phases d'intervention à partir des informations du diagnostic Assurer la surveillance et les interventions préventives Gérer la réception et le suivi du matériel envoyé par le siège ou par les prestataires Contribuer à l'amélioration continue du service, en répondant aux exigences définies dans le système de management de la qualité Assurer la transmission d'informations entre agents de maintenance Show less
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HUMANIS (Collectif associatif)
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France
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Civic and Social Organizations
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1 - 100 Employee
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Computer Hardware Technician
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Feb 2013 - Feb 2015
Hardware and Software technician (Windows desktop, server and Linux server) Project management GLPI Server Linux administrator (GLPI on Centos distribution) Hardware and Software technician (Windows desktop, server and Linux server) Project management GLPI Server Linux administrator (GLPI on Centos distribution)
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Alcatel-Lucent Enterprise
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France
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Telecommunications
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700 & Above Employee
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Helpdesk Technician level 2
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Jun 2012 - Aug 2012
Helpdesk Technicien Level 2 Unix / Linux specialization on software and server Helpdesk Technicien Level 2 Unix / Linux specialization on software and server
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Computer Hardware and Network Technician
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Jun 2011 - Dec 2011
Installation de Livebox intervention a domicile pour de la maintenance pc utilisateur Installation et configuration de réseau privé Installation de Livebox intervention a domicile pour de la maintenance pc utilisateur Installation et configuration de réseau privé
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AUTREMENT 10 PORTAGE SALARIAL
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France
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Human Resources
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Technicien informatique
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Jun 2003 - Jun 2007
Hardware technicien, computer installation, software installation, Installation of internet box Hardware, software maintenance for individuals Home network configuration Hardware technicien, computer installation, software installation, Installation of internet box Hardware, software maintenance for individuals Home network configuration
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Education
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2021 - 2021
Elgon
Administering System Center Configuration Manager (SCCM) -
2013 - 2014
AS Formation
T A I Technicien d'assitance en informatique -
2011 - 2011
AS Formation
CCNA module 1, L'informatique (maintenance' réseau) -
isle sur la sorgue
BEP CAP, Electrotechnique
Community
