Christian Metzler

Global Head of IT at Niedax Group
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Contact Information
us****@****om
(386) 825-5501
Location
Bad Kreuznach, Rhineland-Palatinate, Germany, DE

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Bio

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Credentials

  • Salesforce Sales Cloud Consultant
    Salesforce
    Apr, 2020
    - Nov, 2024
  • Salesforce Certified Field Service Lightning
    Salesforce
    Apr, 2019
    - Nov, 2024
  • Salesforce Service Cloud Consultant
    Salesforce
    Feb, 2019
    - Nov, 2024
  • Salesforce Administrator
    Salesforce
    Jan, 2019
    - Nov, 2024
  • ITIL V3
    ITIL Certified
    Feb, 2012
    - Nov, 2024

Experience

  • Niedax Group
    • Germany
    • Building Equipment Contractors
    • 100 - 200 Employee
    • Global Head of IT
      • Feb 2022 - Present

  • IBS Technology GmbH
    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Geschäftsführer (COO)
      • Jul 2021 - May 2022

      - eingetragener Geschäftsführer einer Boutique-Beratung- Gerichtliche und außergerichtliche Vertretung der Gesellschaft- Leitung des Personalmanagements- Leitung des operativen Geschäftswesens- Leitung des Bereichs Finanzen und Controlling- Sicherstellung der strategischen Ausrichtung des Unternehmens- Entwicklung von kurzfristigen und langfristigen Unternehmensvisionen gemeinsam mit dem CEO

    • Head of Salesforce Consulting
      • Jan 2021 - May 2022

      - Leitung von 15 Salesforce Delivery Mitarbeiter:innen im Bereich Consulting - Planung und Sicherung des IBS Projektmanagements inkl. strategischer Neuausrichtung- Ganzheitliche Implementierung und Beratung von Salesforce Projekten- Unterstützung des Vertriebs (Pre-Sales; Pitchplanung; Management)

    • Senior Salesforce Consultant
      • Jan 2019 - Jan 2021

      - Eigenverantwortliche Planung und Leitung von Beratungsprojekten im internationalen Salesforce-Umfeld- Verantwortung von CRM-Projektarbeiten, CRM-Prozess Beratung, Projektmanagement, Customizing und Support- Konzeption und Implementierung von Salesforce Cloud-Lösungen (Schwerpunkt: Sales-Cloud, Service-Cloud, Field Service Lightning & Experience Cloud)- Key-Projektbudgetverantwortung von ca. 500.000 - 750.000 €

  • Oerlikon
    • Switzerland
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Inhouse Consultant
      • Sep 2016 - Dec 2018

      - CRM Product Manager (Aurea CRM)- Campaign Management B2B (diploma thesis with distinction)- Customer Satisfaction Survey development, planning and reporting - Project Management / CRM-Project Consultant- Sales Employee training and development according to sales process (worldwide)- Continuos improvement/development of Oerlikon CRM-System- Leading the global team of CRM Key-Users

    • IT Project Manager
      • Jun 2012 - Sep 2016

      Digital Project & Process ManagerERP-Project Manager for Navision

  • Boehringer Ingelheim
    • Germany
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • IT Service Lead
      • Sep 2009 - Jun 2012

      IT Service Engineer 2nd/3rd Level Support for Boehringer England, Ireland and the USTeamlead 1st Level Support (UK Area) IT Service Engineer 2nd/3rd Level Support for Boehringer England, Ireland and the USTeamlead 1st Level Support (UK Area)

Education

  • Rhein Main University of Applied Science Wiesbaden
    Wirtschaftswissenschaften, 1,3
    2014 - 2017

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