National Account Manager

• May 2023 - Present

As the National Operations Coordinator at BBW, I have the privilege of representing the company and ensuring exceptional service delivery to our valued clients at every event. My role involves overseeing the efficient coordination of our operations nationwide and working closely with a dedicated team to guarantee a seamless and unforgettable experience for our clients.

Intern

• May 2022 - Jun 2023

Event Staff

• Nov 2021 - Apr 2022

I assisted with various events, meetings, seminars, and conventions organised by various companies.

Customer Engagement Officer

• Jan 2019 - Apr 2020

I assist trust employees in dealing with and understanding customer feedback by providing training, making recommendations, ensuring fair and consistent responses to feedback, sharing best practices, and providing information on key trends and themes to aid in performance improvement. I assist trust employees in dealing with and understanding customer feedback by providing training, making recommendations, ensuring fair and consistent responses to feedback, sharing best practices, and providing information on key trends and themes to aid in performance improvement.

Retail & Visual Merchandiser Supervisor

• Dec 2016 - Dec 2018

In a store, I supervise the work of retail employees. In charge of monitoring employee activity, coordinating merchandise shipping and receiving, resolving problems on a daily basis, and assisting customers. In a store, I supervise the work of retail employees. In charge of monitoring employee activity, coordinating merchandise shipping and receiving, resolving problems on a daily basis, and assisting customers.

Marketing & Restaurant Manager

• Oct 2014 - Nov 2016

I organised inventory and equipment, place orders for supplies, and supervise building maintenance, cleanliness, and security. Budgets must be planned and adhered to in order to maximize profits and meet sales targets set by head office. I organised inventory and equipment, place orders for supplies, and supervise building maintenance, cleanliness, and security. Budgets must be planned and adhered to in order to maximize profits and meet sales targets set by head office.