Christian Lu

Junior Project Manager at ETC Enterprise Training Center
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Contact Information
us****@****om
(386) 825-5501
Location
Vienna, Vienna, Austria, AT
Languages
  • Deutsch Native or bilingual proficiency
  • Chinesisch Native or bilingual proficiency
  • Englisch Professional working proficiency
  • Französisch Elementary proficiency
  • Japanisch Full professional proficiency

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Miroslav M.

Christian joined our development/support team as a newbie in the Agile Project Management world and managed to pull of probably the shortest adaptation time recorded in IT history. Within first couple of weeks he was learning peculiarities of Agile/Scrum whilst simultaneously cleaning up and sorting a backlog mountain of ours dating from previous 3+ years. After a month he was covering roles of a scrum master, product owner and 1st level supporter. I'm glad to confirm his determination, ambition and focus on goals even when caught in cross fire between business users and development team. He also possesses that essential ingredient needed to work in agile environments - curiosity, willingness to learn new things and a good understanding of technologies.

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Credentials

  • Functions for Manipulating Data in PostgreSQL
    DataCamp
    Aug, 2023
    - Nov, 2024
  • PostgreSQL Summary Stats and Window Functions
    DataCamp
    Aug, 2023
    - Nov, 2024
  • Professional Scrum Product Owner™ I (PSPO I)
    Scrum.org
    Aug, 2023
    - Nov, 2024
  • SQL Fundamentals
    DataCamp
    Aug, 2023
    - Nov, 2024
  • Data Manipulation in SQL
    DataCamp
    Jul, 2023
    - Nov, 2024
  • Intermediate SQL
    DataCamp
    Jun, 2023
    - Nov, 2024
  • Introduction to SQL
    DataCamp
    Jun, 2023
    - Nov, 2024
  • Introduction to SQL Server
    DataCamp
    Jun, 2023
    - Nov, 2024
  • Joining Data in SQL
    DataCamp
    Jun, 2023
    - Nov, 2024
  • Object-Oriented Programming in Python
    DataCamp
    May, 2023
    - Nov, 2024
  • Professional Scrum Master™ I (PSM I)
    Scrum.org
    May, 2023
    - Nov, 2024
  • Python Programming
    DataCamp
    May, 2023
    - Nov, 2024
  • Software Engineering for Data Scientists in Python
    DataCamp
    May, 2023
    - Nov, 2024
  • Writing Efficient Code with pandas
    DataCamp
    May, 2023
    - Nov, 2024
  • Unit Testing for Data Science in Python
    DataCamp
    Apr, 2023
    - Nov, 2024
  • Writing Efficient Python Code
    DataCamp
    Mar, 2023
    - Nov, 2024
  • Writing Functions in Python
    DataCamp
    Mar, 2023
    - Nov, 2024
  • Python Data Science Toolbox (Part 1)
    DataCamp
    Feb, 2023
    - Nov, 2024
  • Python Data Science Toolbox (Part 2)
    DataCamp
    Feb, 2023
    - Nov, 2024
  • Python Fundamentals
    DataCamp
    Feb, 2023
    - Nov, 2024
  • Intermediate Python
    DataCamp
    Jan, 2023
    - Nov, 2024
  • Introduction to Python
    DataCamp
    Jan, 2023
    - Nov, 2024
  • Agile Coach – Rolle, Haltung, Methoden
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Agiles Projektmanagement
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Becoming an Agile Coach
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Blending Project Management Methods
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Data Science Methodology
    Coursera
    Oct, 2022
    - Nov, 2024
  • Ein agiles Mindset entwickeln
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Excel Grundkurs (Office 365/Microsoft 365)
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • How to Fix Bad Agile
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Psychologie des Verhandelns und des Überzeugens
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Scrum für Fortgeschrittene
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Scrum – Grundlagen
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Scrum-Grundlagen: Der Product Owner
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Scrum-Grundlagen: Der Scrum Master
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Scrum: Advanced
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Scrum: The Basics
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Tools for Data Science
    Coursera
    Oct, 2022
    - Nov, 2024
  • What is Data science
    Coursera
    Sep, 2022
    - Nov, 2024
  • Capstone: Applying Project Management in the Real World
    Coursera
    Aug, 2022
    - Nov, 2024
  • Google Project Management Certificate
    Coursera
    Aug, 2022
    - Nov, 2024
  • Agile Project Management
    Coursera
    Jul, 2022
    - Nov, 2024
  • Foundations of Project Management
    Coursera
    Jul, 2022
    - Nov, 2024
  • Project Execution: Running the Project
    Coursera
    Jul, 2022
    - Nov, 2024
  • Project Initiation: Starting a Successful Project
    Coursera
    Jul, 2022
    - Nov, 2024
  • Project Planning: Putting It All Together
    Coursera
    Jul, 2022
    - Nov, 2024

Experience

  • ETC Enterprise Training Center
    • Austria
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Junior Project Manager
      • Dec 2022 - Present

      - Planning and administrating tasks and projects for a small It support/ development team - Coordinating feature requests and bug tickets for our inhouse ERP-system - Analysis of requirements with users and stakeholders - Creation of User Stories out of stakeholder wishes - Backlog refinement - Sprint Planning - Communication with all stakeholders, including c-level - Meeting moderation - Contributing to roadmap planning - Documentation of newly developed features and internal processes - First level support for Key Users - Supporting Quality Management with the streamlining of internal processes Show less

  • N-able
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • MSP - Sales Development Representative
      • Apr 2022 - Oct 2022

      - Qualifying and prospecting leads - Working closely with Account Executives across the DACH-Market - Creating B2B Business Appointments for the wider Sales Team - Making use of competent selling and influencing skills to set up quality appointments - Influencing the sales process and enhancing the current capabilities - Qualifying and prospecting leads - Working closely with Account Executives across the DACH-Market - Creating B2B Business Appointments for the wider Sales Team - Making use of competent selling and influencing skills to set up quality appointments - Influencing the sales process and enhancing the current capabilities

  • foodora
    • Germany
    • Food and Beverage Services
    • 700 & Above Employee
    • Junior Sales Quality Manager
      • Oct 2021 - Mar 2022

      - Quality Check of contracts - Handling of sensible customer information and documenting these in CRM software (SalesForce) - Support for other departments: Account Management, Sales and Customer Care - Quality Check of contracts - Handling of sensible customer information and documenting these in CRM software (SalesForce) - Support for other departments: Account Management, Sales and Customer Care

  • Kunsthistorisches Museum Vienna
    • Wien, Österreich
    • Infotrainer and Customer Support
      • Dec 2019 - Feb 2020

      - customer relations: tending to the needs and questions of clients (in German, English, Mandarin Chinese, and Japanese) - directing incoming requests to the responsible department - customer relations: tending to the needs and questions of clients (in German, English, Mandarin Chinese, and Japanese) - directing incoming requests to the responsible department

  • Osaka University
    • Japan
    • Higher Education
    • 500 - 600 Employee
    • Lehrassistent
      • Sep 2018 - Jul 2019

      Teaching Assistant for Thomas Spindler, Lecturer in German at Osaka University, Duties included: - Grading and assessing Students - Supporting the lecturer during class - Helping Students with their task outside of classes - Administrative tasks Teaching Assistant for Thomas Spindler, Lecturer in German at Osaka University, Duties included: - Grading and assessing Students - Supporting the lecturer during class - Helping Students with their task outside of classes - Administrative tasks

  • Arbeiter-Samariter-Bund Österreichs
    • Austria
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Assistent
      • Jul 2015 - Apr 2016

      - Customer Support - Assistant for the coordination and dispatching of ambulance operations - Documentation of ambulance operations - Handling of sensible patient information - Customer Support - Assistant for the coordination and dispatching of ambulance operations - Documentation of ambulance operations - Handling of sensible patient information

Education

  • University of St Andrews
    Master of Letters - MLitt, Management
    2020 - 2021
  • Universität Wien
    Bachelor of Arts - BA, Japanese Studies
    2016 - 2020
  • 大阪大学
    Maple Certificate, Exchange Program
    2018 - 2019
  • Polgargymnasium
    Matura, Guter Erfolg
    2007 - 2015

Community

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