Experience

NuTech National

• United States
• Security and Investigations
• 1 - 100 Employee

• Production Administrator

  • May 2022 - Present

  In my role as a Production Administrator, my primary focus is managing the technology components of our contract with the Commonwealth of Pennsylvania's Liquor Control Board and assisting with the technology components of our contracts. Supporting the Pennsylvania Liquor Control Board Contract: I lead an in-house technician team dedicated to providing top-notch support for this critical contract. Ensuring the seamless operation of CCTV and alarm equipment is paramount, and my team and… Show more In my role as a Production Administrator, my primary focus is managing the technology components of our contract with the Commonwealth of Pennsylvania's Liquor Control Board and assisting with the technology components of our contracts. Supporting the Pennsylvania Liquor Control Board Contract: I lead an in-house technician team dedicated to providing top-notch support for this critical contract. Ensuring the seamless operation of CCTV and alarm equipment is paramount, and my team and I prioritize prompt, accurate assistance. Efficiency, Documentation, and Reporting: To optimize our service delivery, I've implemented efficiency measures, streamlined workflows, and established robust documentation and reporting procedures. Zoho Application Expertise: I bring extensive expertise in Zoho applications, including Zoho CRM, Zoho Desk, Zoho Analytics, and Zoho Sign. I've successfully harnessed these tools to create custom solutions, notably our semi-automated IP camera health reporting system. Show less In my role as a Production Administrator, my primary focus is managing the technology components of our contract with the Commonwealth of Pennsylvania's Liquor Control Board and assisting with the technology components of our contracts. Supporting the Pennsylvania Liquor Control Board Contract: I lead an in-house technician team dedicated to providing top-notch support for this critical contract. Ensuring the seamless operation of CCTV and alarm equipment is paramount, and my team and… Show more In my role as a Production Administrator, my primary focus is managing the technology components of our contract with the Commonwealth of Pennsylvania's Liquor Control Board and assisting with the technology components of our contracts. Supporting the Pennsylvania Liquor Control Board Contract: I lead an in-house technician team dedicated to providing top-notch support for this critical contract. Ensuring the seamless operation of CCTV and alarm equipment is paramount, and my team and I prioritize prompt, accurate assistance. Efficiency, Documentation, and Reporting: To optimize our service delivery, I've implemented efficiency measures, streamlined workflows, and established robust documentation and reporting procedures. Zoho Application Expertise: I bring extensive expertise in Zoho applications, including Zoho CRM, Zoho Desk, Zoho Analytics, and Zoho Sign. I've successfully harnessed these tools to create custom solutions, notably our semi-automated IP camera health reporting system. Show less



Freelance

• Freelance Web Designer and Zoho Implementation Specialist

  • Apr 2021 - May 2022

  As a freelancer, I continued to build my skills, working across various industries including Medicare, celebration of life, and publishing. This varied experience improved my ability to quick learn the important elements of different industries and to customize software to fit industry specific use cases. Alongside web design, I focused on process automation and devising solutions to simplify repetitive tasks. Specifically, I spent a significant amount of time customizing and… Show more As a freelancer, I continued to build my skills, working across various industries including Medicare, celebration of life, and publishing. This varied experience improved my ability to quick learn the important elements of different industries and to customize software to fit industry specific use cases. Alongside web design, I focused on process automation and devising solutions to simplify repetitive tasks. Specifically, I spent a significant amount of time customizing and implementing Zoho apps such as Zoho Forms, Zoho CRM, Zoho Sites, and Zoho Campaigns. Additionally, I played a pivotal role in sourcing and managing subcontractors on behalf of my clients and integrating them into a cross-functional, geographically dispersed team. This involved project management to ensure all pieces came together correctly on time and at or below budget. Show less As a freelancer, I continued to build my skills, working across various industries including Medicare, celebration of life, and publishing. This varied experience improved my ability to quick learn the important elements of different industries and to customize software to fit industry specific use cases. Alongside web design, I focused on process automation and devising solutions to simplify repetitive tasks. Specifically, I spent a significant amount of time customizing and… Show more As a freelancer, I continued to build my skills, working across various industries including Medicare, celebration of life, and publishing. This varied experience improved my ability to quick learn the important elements of different industries and to customize software to fit industry specific use cases. Alongside web design, I focused on process automation and devising solutions to simplify repetitive tasks. Specifically, I spent a significant amount of time customizing and implementing Zoho apps such as Zoho Forms, Zoho CRM, Zoho Sites, and Zoho Campaigns. Additionally, I played a pivotal role in sourcing and managing subcontractors on behalf of my clients and integrating them into a cross-functional, geographically dispersed team. This involved project management to ensure all pieces came together correctly on time and at or below budget. Show less



Something or Other Publishing

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Director of Premium Programs

  • Aug 2019 - Apr 2021

  Business Strategy and Implementation: In my role as a senior leader within the company, my primary focus was on developing high-level business strategies and managing their implementation. This encompassed formulating and promoting all company programs. A notable example is the Anthology Program I created which successfully onboarded nearly 300 authors in four months. Operational Efficiency: I took direct ownership of the company's Zoho CRM application, as well as all other… Show more Business Strategy and Implementation: In my role as a senior leader within the company, my primary focus was on developing high-level business strategies and managing their implementation. This encompassed formulating and promoting all company programs. A notable example is the Anthology Program I created which successfully onboarded nearly 300 authors in four months. Operational Efficiency: I took direct ownership of the company's Zoho CRM application, as well as all other Zoho apps, tailoring them to our specific needs. This significantly enhanced our data management capabilities, which was essential as we scaled. Additionally, I managed a team of contractors responsible for book production and operations, ensuring a collaborative and streamlined work environment while coordinating the efforts of contractors in various other roles to ensure seamless project execution. Marketing and Partnerships: Complementing my focus on business strategy and operational efficiency, I actively engaged in cultivating strategic marketing initiatives and forging key partnerships to advance our organizational objectives. This included developing compelling fundraising materials that led to a significant partnership with a film studio led by billionaire Paylocity founder Steve Sarowitz. Additionally, I managed critical partnerships with industry players such as Publishizer.com, which expanded our reach and influence within the market. Show less Business Strategy and Implementation: In my role as a senior leader within the company, my primary focus was on developing high-level business strategies and managing their implementation. This encompassed formulating and promoting all company programs. A notable example is the Anthology Program I created which successfully onboarded nearly 300 authors in four months. Operational Efficiency: I took direct ownership of the company's Zoho CRM application, as well as all other… Show more Business Strategy and Implementation: In my role as a senior leader within the company, my primary focus was on developing high-level business strategies and managing their implementation. This encompassed formulating and promoting all company programs. A notable example is the Anthology Program I created which successfully onboarded nearly 300 authors in four months. Operational Efficiency: I took direct ownership of the company's Zoho CRM application, as well as all other Zoho apps, tailoring them to our specific needs. This significantly enhanced our data management capabilities, which was essential as we scaled. Additionally, I managed a team of contractors responsible for book production and operations, ensuring a collaborative and streamlined work environment while coordinating the efforts of contractors in various other roles to ensure seamless project execution. Marketing and Partnerships: Complementing my focus on business strategy and operational efficiency, I actively engaged in cultivating strategic marketing initiatives and forging key partnerships to advance our organizational objectives. This included developing compelling fundraising materials that led to a significant partnership with a film studio led by billionaire Paylocity founder Steve Sarowitz. Additionally, I managed critical partnerships with industry players such as Publishizer.com, which expanded our reach and influence within the market. Show less



Something or Other Publishing

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Marketing Manager

  • Nov 2014 - Jan 2016

  As a Marketing Manager, I held a pivotal role in orchestrating marketing strategies to complement our CEO's overarching. I specialized in social media marketing, content creation, and growth hacking, achieving substantial increases in our online presence. Additionally, I effectively managed geographically dispersed contractors, overseeing both marketing and operational functions. My role extended to mentoring our authors and fostering their marketing skills, contributing to our overall success. As a Marketing Manager, I held a pivotal role in orchestrating marketing strategies to complement our CEO's overarching. I specialized in social media marketing, content creation, and growth hacking, achieving substantial increases in our online presence. Additionally, I effectively managed geographically dispersed contractors, overseeing both marketing and operational functions. My role extended to mentoring our authors and fostering their marketing skills, contributing to our overall success.