Website/IT Specialist

• Oct 2019 - Present

Project Temp

• Apr 2019 - Oct 2019

Contract - Hatch Staffing Services• Review promotional documents, websites, and product strategies – proofing the information on those merchandising platforms for accuracy• Data management

Customer Service Specialist

• Oct 2016 - Aug 2020

• Perform summary calculations to obtain the percentage breakdown of types of calls received• Ad-hoc data analysis reports • Triage customer phone inquiries• Maintain knowledge of store inventory and sales activities• Perform cashier task as needed• Inventory Tasks as needed • Perform summary calculations to obtain the percentage breakdown of types of calls received• Ad-hoc data analysis reports • Triage customer phone inquiries• Maintain knowledge of store inventory and sales activities• Perform cashier task as needed• Inventory Tasks as needed

Community Service and Team Work

• 2003 - Jul 2020

•Park cleanup•Event flyer distribution•July 4th flag distribution•Easter and Christmas photography and candy assistance •Park cleanup•Event flyer distribution•July 4th flag distribution•Easter and Christmas photography and candy assistance

Accounts Receivable Temp

• Jan 2019 - Jan 2019

Accounts Receivable TempContract - Hatch Staffing Services Accounts Receivable TempContract - Hatch Staffing Services

Team Lead

• Dec 2010 - Oct 2016

– Train and supervise new hires•Multi-task – Must move quickly and efficiently•Gracefully deal with unpleasant customers – Smile, the menu has little variance•Focus – Through noise and demands, must stay on task•Grounds – Trash collection, everyone must contribute – Train and supervise new hires•Multi-task – Must move quickly and efficiently•Gracefully deal with unpleasant customers – Smile, the menu has little variance•Focus – Through noise and demands, must stay on task•Grounds – Trash collection, everyone must contribute

Litter collection

• Jan 2008 - Jul 2012

Water gardens Make a Difference Day 2010 – 2012•Spring and Fall yard work for an elderly family that has reachedout through channels of Volunteer.Milwaukee.orgHunger Task Force Food Sorts 2009 – 2011•Sort food on conveyor lineMacKenzie Environmental Center Halloween Volunteer 2009 – 2010•Display setup•Parking attendantSt. Gregory the Great Parish rummage sale helper 2009 – 2010•Carry purchases to vehicles•Cleanup assistanceSt. Gregory the Great Parish Food Program 2008 – 2009•Carry food boxes to vehicles

player

• Jan 2010 - Jan 2012

Team – Perseverance, Confidence, Strengths, Success and Failure Team – Perseverance, Confidence, Strengths, Success and Failure

Team - Perseverance

• Jan 1999 - Jan 2009