Experience

Dormy Golf

• Sweden
• Retail
• 1 - 100 Employee

• Sales Representative

  • Feb 2021 - Present



Miinto

• Denmark
• Technology, Information and Internet
• 200 - 300 Employee

• Customer Care & Operations Agent

  • May 2019 - Aug 2019

  - Customer Service B2B/B2C through all Miinto’s support channels - Upsell B2B customers - Operational tasks - Ad hoc tasks - Customer Service B2B/B2C through all Miinto’s support channels - Upsell B2B customers - Operational tasks - Ad hoc tasks



West Plaza Hotel

• New Zealand
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Dec 2018 - Mar 2019

  Greet and welcome guests, prepare bills and deal with payments. Provide guests with information, answer queries and deal with complaints. Greet and welcome guests, prepare bills and deal with payments. Provide guests with information, answer queries and deal with complaints.



DB Schenker

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Relations Manager

  • May 2016 - Apr 2017

  Country manager for one of DB Schenker’s biggest clients ($7 billion company). - The go-to person for everyone in their organization in Sweden and Germany. - Assisted the client’s customers’ with their deliveries. - Ongoing follow-ups and meetings regarding services. Was in charge of and handled the deviating goods at Schenker Sweden’s main terminals’. - Worked on developing a system to improve the daily monitoring and administrative work for Schenker as a whole. - Contacted and informed customers that their shipment had been mishandled or was faulty. - Cooperated with offices located all around the globe. Show less



LF Ekonomi & Redovisning AB

• Malmö, Skane County, Sweden

• Financial Assistant & Administrator

  • Jun 2015 - Jan 2016

  Financial Assistant - Review and registration of supplier invoices, payment registration, and ongoing accountancy. Administrator - Consultant at SBM Försäkring AB. Insurance/payment registration and review of accounts receivable ledger. Financial Assistant - Review and registration of supplier invoices, payment registration, and ongoing accountancy. Administrator - Consultant at SBM Försäkring AB. Insurance/payment registration and review of accounts receivable ledger.



StudentConsulting

• Sweden
• Staffing and Recruiting
• 500 - 600 Employee

• Customer Service Representative

  • Nov 2014 - Jun 2015

  Worked at Sweden’s biggest logistics firm, and Scandinavia's largest e-commerce company. Served up to 100 customers a day. Delivery requests, bookings, product details, invoices, and claims etc. Also sold and registered standard services. Worked at Sweden’s biggest logistics firm, and Scandinavia's largest e-commerce company. Served up to 100 customers a day. Delivery requests, bookings, product details, invoices, and claims etc. Also sold and registered standard services.



Bedinge Golfklubb

• Beddingestrand, Sweden

• Golf Instructor

  • Jun 2010 - Aug 2014

  Children and youths, 6-21 years old. Planned and held training sessions with up to 20 students per session. Had to ensure not only the students’ satisfaction but also the parents’. Children and youths, 6-21 years old. Planned and held training sessions with up to 20 students per session. Had to ensure not only the students’ satisfaction but also the parents’.



Bedinge Golfshop

• Beddingestrand, Sweden

• Retail Sales Assistant

  • Jun 2010 - Aug 2014

  Provided guidance around the products, upsold where possible, promoted special offers,​ ​processed payments, visual merchandising, handled customer complaints, etc. Provided guidance around the products, upsold where possible, promoted special offers,​ ​processed payments, visual merchandising, handled customer complaints, etc.