IT Automation Engineer

• Aug 2023 - Present

Temp Admin Clerk

• May 2023 - Jul 2023

- Short-term contracted role as an Administrative Clerk - Greeted and assisted visitors at the front desk, while managing incoming calls effectively - Managed administrative tasks, including utility payments and facilitating communication between citizens and construction teams for the maintenance of Florida's main roads - Short-term contracted role as an Administrative Clerk - Greeted and assisted visitors at the front desk, while managing incoming calls effectively - Managed administrative tasks, including utility payments and facilitating communication between citizens and construction teams for the maintenance of Florida's main roads

Contract Software Developer

• Dec 2022 - May 2023

- Troubleshot and resolved complex technical issues and tickets, ensuring timely resolution and minimizing downtime. - Significantly improved test coverage by maintaining and enhancing automated test suites using Pytest and Jest, resulting in a substantial increase from 82% to 93%. This ensured comprehensive test coverage and enhanced the reliability of software performance. - Managed software stack and tools for seamless application integration, ensuring smooth workflows and efficient… Show more - Troubleshot and resolved complex technical issues and tickets, ensuring timely resolution and minimizing downtime. - Significantly improved test coverage by maintaining and enhancing automated test suites using Pytest and Jest, resulting in a substantial increase from 82% to 93%. This ensured comprehensive test coverage and enhanced the reliability of software performance. - Managed software stack and tools for seamless application integration, ensuring smooth workflows and efficient collaboration across teams. - Developed innovative features using Python and JavaScript frameworks, enhancing the functionality and user experience of the applications. Show less - Troubleshot and resolved complex technical issues and tickets, ensuring timely resolution and minimizing downtime. - Significantly improved test coverage by maintaining and enhancing automated test suites using Pytest and Jest, resulting in a substantial increase from 82% to 93%. This ensured comprehensive test coverage and enhanced the reliability of software performance. - Managed software stack and tools for seamless application integration, ensuring smooth workflows and efficient… Show more - Troubleshot and resolved complex technical issues and tickets, ensuring timely resolution and minimizing downtime. - Significantly improved test coverage by maintaining and enhancing automated test suites using Pytest and Jest, resulting in a substantial increase from 82% to 93%. This ensured comprehensive test coverage and enhanced the reliability of software performance. - Managed software stack and tools for seamless application integration, ensuring smooth workflows and efficient collaboration across teams. - Developed innovative features using Python and JavaScript frameworks, enhancing the functionality and user experience of the applications. Show less

Data Clerk

• Oct 2019 - Jun 2022

Contract work from the EPA involving the following: - Received and scanned hazardous waste disposal and transport manifests, ensuring accurate and timely processing. - Uploaded critical information from the manifests to a centralized database, facilitating efficient management and tracking of hazardous waste. - Conducted quality control checks on all uploaded manifests, ensuring compliance with EPA regulations and industry standards. - Proactively liaised with industry users to… Show more Contract work from the EPA involving the following: - Received and scanned hazardous waste disposal and transport manifests, ensuring accurate and timely processing. - Uploaded critical information from the manifests to a centralized database, facilitating efficient management and tracking of hazardous waste. - Conducted quality control checks on all uploaded manifests, ensuring compliance with EPA regulations and industry standards. - Proactively liaised with industry users to resolve issues and discrepancies, fostering positive relationships and improving customer satisfaction. Show less Contract work from the EPA involving the following: - Received and scanned hazardous waste disposal and transport manifests, ensuring accurate and timely processing. - Uploaded critical information from the manifests to a centralized database, facilitating efficient management and tracking of hazardous waste. - Conducted quality control checks on all uploaded manifests, ensuring compliance with EPA regulations and industry standards. - Proactively liaised with industry users to… Show more Contract work from the EPA involving the following: - Received and scanned hazardous waste disposal and transport manifests, ensuring accurate and timely processing. - Uploaded critical information from the manifests to a centralized database, facilitating efficient management and tracking of hazardous waste. - Conducted quality control checks on all uploaded manifests, ensuring compliance with EPA regulations and industry standards. - Proactively liaised with industry users to resolve issues and discrepancies, fostering positive relationships and improving customer satisfaction. Show less

Tech Support Specialist

• Apr 2018 - Jun 2019

- Manage Organizational Products for the company, - Handle Customer Accounts, Sales, and Tech Issues. - Inbound/Outbound Customer Calls - Help train new employee's. - Work with production on Vinyl and Rhinestone products. - Manage Back End system for online shop, find and fix errors, help with Shipping and Warehouse duties. - Manage Organizational Products for the company, - Handle Customer Accounts, Sales, and Tech Issues. - Inbound/Outbound Customer Calls - Help train new employee's. - Work with production on Vinyl and Rhinestone products. - Manage Back End system for online shop, find and fix errors, help with Shipping and Warehouse duties.