Experience

Whitehouse Labs, a Division of AMRI

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Quality Control Analyst I

  • Jan 2019 - Present

  • Develops and executes package testing studies in accordance with ASTM, ISTA, ISO, and USP guidelines.• Performs root cause analysis on submitted customer complaint samples.• Documents test results in compliance with a cGMP environment. • Authors technical reports for release to clients.• Performs maintenance of laboratory equipment, instruments and logbooks including calibrations, performance verification and equipment IQ/OQ/PQ.• Verifies client and sample information, test methods, and test specifications to perform sample intake and disposition as needed.



Bourbon Street Wine & Spirits

• 1 - 100 Employee

• Assistant Manager

  • Oct 2017 - Jan 2019

  Hired as a stockperson to work on the sales floor and assist customers, I was quickly promoted due to strong performance and a drive to take on new responsibilities.• Oversees creation of point-of-sale materials such as signs, displays and “shelf talkers.”• Manages reconciliation of physical inventory with computer systems, including tasting expenses, breakage, and shrinkage.• Processes invoices for incoming orders and assists in the placement and pricing of new products.• Assists in the maintenance of the daily ledger by logging transactions and preparing cash deposits to be taken to the bank.• Attends industry events such as tastings, dinners, and sales pitches to learn more about new and current products.

• Stockperson

  • Oct 2015 - Feb 2017

  • Maintained a strong focus on customer service and satisfaction with special attention to developing continued customer relations.• Hosted tasting events to educate customers on new and existing products in order to drive sales.• Stocked physical products on shelves and directly interacted with customers on the sales floor on a daily basis.• Operated a cash register as needed to process transactions.



FlexBiosys

• United States
• Biotechnology Research
• 1 - 100 Employee

• Cleanroom Technician Intern

  • Sep 2014 - Aug 2015

  • Assisted with the maintenance and operation of an ISO 9001 cleanroom through daily cleaning, logging of particle counts, and adherence to GMP protocols.• Assembled custom bags and tank liners for various bioreactor systems while following quality management principles to ensure product compliance with industry cleanliness standards.• Assisted in product testing including verification of seal integrity and materials quality, and reported any deviances to the head of production.