Experience

MCAST

• Malta
• Higher Education
• 200 - 300 Employee

• Student Mentor

  • Jun 2018 - Present

  Mentoring and supporting MCAST Foundation students on a day-to-day basis throughout their learning journey in multiple aspects (such as the social and academic aspects). Mentoring and supporting MCAST Foundation students on a day-to-day basis throughout their learning journey in multiple aspects (such as the social and academic aspects).



GO plc

• Malta
• Telecommunications
• 300 - 400 Employee

• Content Coordinator

  • Dec 2017 - May 2018

  Preparing monthly sports schedules for TV sports channels while managing TV sports database. Additionally, liaising with various personnel and other coordinators to assembling monthly programming across all sports channels, assisting in Ad-sales, online sports content and VOD (video-on-demand).

• Content Assitant

  • Aug 2016 - Dec 2017

  Preparing monthly schedules and scripted voice-overs for TV channels while managing TV database, involving creation of synopsis and EPG data. Additionally, assembling monthly programming across all TV channels and assisting in Ad-sales.

• Customer Care Technical Support Agent

  • Jul 2014 - Aug 2016

  Providing technical problem resolution to customers by performing a question diagnosis while guiding clients through step-by-step solutions.



Aġenzija Żgħażagħ

• Santa Venera, Malta

• Youth Worker

  • Apr 2017 - Mar 2018

  Providing service to young people through outreach and detached youth work and at the Youth Café, promoting and safe-guarding the interest and well-being of youth and to help them develop learning opportunities. Providing service to young people through outreach and detached youth work and at the Youth Café, promoting and safe-guarding the interest and well-being of youth and to help them develop learning opportunities.



Richmond Foundation

• Santa Venera, Malta

• Therapeutic Care Worker

  • Mar 2016 - Apr 2016

  Provide service to clients to function independently in daily-living skills, such as eating, bathing, and personal hygiene, and in self-help. Additionally, other responsibilities included communicating and interacting with clients in a positive manner. Provide service to clients to function independently in daily-living skills, such as eating, bathing, and personal hygiene, and in self-help. Additionally, other responsibilities included communicating and interacting with clients in a positive manner.



Luqa Youth Centre (NPO)

• Luqa, Malta

• Volunteer Youth Leader

  • Sep 2008 - Apr 2016



PRL

• 1 - 100 Employee

• Customer Care Technical Support Agent

  • Jul 2012 - Jun 2014

  Provide technical problem resolution to customers by performing a question diagnosis while guiding clients through step-by-step solutions. Provide technical problem resolution to customers by performing a question diagnosis while guiding clients through step-by-step solutions.