Experience

Hoxton Capital Management

• Financial Services
• 100 - 200 Employee

• Marketing Specialist

  • Jan 2020 - Present



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Sales / Customer Service Representative

  • Mar 2019 - Nov 2019

  • Verizon Wireless Account • Provide superior customer service support by handling phone queries and provide appropriate solution. • Building customer relationships, earning their loyalty and trust. • Respond to customer complaints by using agreed customer service procedures to ensure a satisfactory resolution. • Meet or exceed the sales goals by selling products and services to new and existing customers. • Generating excitement for new solutions and products that can enhance their experience. • Provide task assigned by the seniors and be informed of updates whether on floor or thru emails. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Advisor

  • Jun 2018 - Jan 2019

  • Apple Account. • Responsible for answering customers’ questions about Apple products, services, and accessories, including both software and hardware. • Identifying and assessing customers’ needs to achieve satisfaction. • Meet personal/team targets by reaching or exceeding sales quota and metrics. • Assist customer on their purchase from choosing which product to purchase to making the payments. • Apple Account. • Responsible for answering customers’ questions about Apple products, services, and accessories, including both software and hardware. • Identifying and assessing customers’ needs to achieve satisfaction. • Meet personal/team targets by reaching or exceeding sales quota and metrics. • Assist customer on their purchase from choosing which product to purchase to making the payments.



Lawndale Finance Company, Inc.

• Philippines

• Accounting Clerk / Teller Supervisor

  • Feb 2013 - Jan 2017

  • Providing accounting and clerical assistance to the accounting department. • Typing accurately, preparing and maintaining accounting documents and records. • Daily enter key data of financial transactions in database. • Provide assistance and support to company personnel. • Receive and provide appropriate greetings to walk-in clients and answer all their inquiries about company products and services. • Providing accounting and clerical assistance to the accounting department. • Typing accurately, preparing and maintaining accounting documents and records. • Daily enter key data of financial transactions in database. • Provide assistance and support to company personnel. • Receive and provide appropriate greetings to walk-in clients and answer all their inquiries about company products and services.