Experience

OnPointe

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrator

  • Nov 2018 - Present

  - Maintaining a skilled mix census of 25 month over month.- Managing a multilevel facility.- Elevated digital presence of the facility by consistently increasing 5-star Google Reviews.- Executed goals and deadlines to obtain Managed Medicare contracts.- Established need for an ISNP program through Optum/United Healthcare. - Developed new BPCI partnership.- Consistently increasing customer satisfaction and services through in-services and surveys with current residents and discharging residents.

• Administrator

  • May 2018 - Nov 2018

• Assistant Administrator

  • Feb 2018 - May 2018

• Marketing Director, Administrator-In-Training

  • Feb 2017 - Feb 2018



Brookdale

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sales Specialist

  • Feb 2016 - Feb 2017

  - Served in two low performing facilities simultaneously, doubling sales totals for each.- Traveled to various Senior Living Facilities to implement effective sales tactics.- Trained sales teams on sales strategies and processes, increasing conversion ratio of referrals to residents.- Served as team leader of sales while increasing overall productivity and morale. - Provided direct selling support to improve sales performances and meet sales expectations.- Developed relationships with qualified referral sources and conducted tours with potential residents and their families.

• Sales Counselor

  • Nov 2014 - Feb 2016

  - Increased census from 73% to 95.2% in one year, the highest occupancy percentage the building had experienced in 2 years.- Simultaneously helped multiple communities increase their census. With a goal to increase the census by 5% to end the quarter, in the first month I surpassed that goal with an increase of 15%. - Increased Inquiry to Move-in ratio from 20% to 83.3%.- Reached 100% occupancy at our Memory Care Community. The month before I joined the team, the Average Daily Unit Occupancy was 82.9%. In 6 months, the Average Daily Unit Occupancy maintained 100%- Assisted prospective residents and their family members in the decision-making process by understanding their needs and educating them about the facility’s services and programs.- Represented the community and increased awareness through participation in outside events, professional groups and community involvement.



Olen Medical Supply

• United States
• Wellness and Fitness Services

• Sales Represenative

  • Feb 2013 - Jul 2014

  Scheduled and maintained constant communication with Doctors and Nurses in rural and urban communities. Forwarded information of our business in meetings.