Christian Bubb
IT Engineer at Moore IT (Moore SW IT LTD)- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Andy Morse
Christian has a professional approach to his work and his team, keeping a clear focus on the needs of the business and the customers, making excellent technical support decisions. He has the ability of communicating complex technical information to non-technical people and providing a high level of customer service. He shares his knowledge with team members and is always open to suggestions of ways to improve the level of service
Andy Morse
Christian has a professional approach to his work and his team, keeping a clear focus on the needs of the business and the customers, making excellent technical support decisions. He has the ability of communicating complex technical information to non-technical people and providing a high level of customer service. He shares his knowledge with team members and is always open to suggestions of ways to improve the level of service
Andy Morse
Christian has a professional approach to his work and his team, keeping a clear focus on the needs of the business and the customers, making excellent technical support decisions. He has the ability of communicating complex technical information to non-technical people and providing a high level of customer service. He shares his knowledge with team members and is always open to suggestions of ways to improve the level of service
Andy Morse
Christian has a professional approach to his work and his team, keeping a clear focus on the needs of the business and the customers, making excellent technical support decisions. He has the ability of communicating complex technical information to non-technical people and providing a high level of customer service. He shares his knowledge with team members and is always open to suggestions of ways to improve the level of service
Experience
-
Moore IT (Moore SW IT LTD)
-
United Kingdom
-
IT Services and IT Consulting
-
1 - 100 Employee
-
IT Engineer
-
Apr 2020 - Present
-
-
-
IOP Publishing
-
United Kingdom
-
Book and Periodical Publishing
-
200 - 300 Employee
-
Senior Service Desk Analyst
-
Apr 2017 - Mar 2020
Providing management and support of the physical computer environment, ensuring critical windows and anti virus patching/updates are tested and deployed to the whole enterprise successfully. Health checks and security monitoring, generating and automating reports sent to Team Lead/Global IT Manager on a weekly/monthly basis. Administering and improving the IT system management tools, ensuring they are working as expected, incl. Sophos AV and Web Gateway, Kaseya/Desktop Central, PDQ, MobileIron, Wandera, Ricoh device manager, Endpoint Anti-Virus, client Firewall, Encryption, Mimecast, O365 Admin Exchange, Skype for Business, Teams, etc. Resolving technical 3rd line issues, distributing knowledge to 1st/2nd line and the business. Engaging with suppliers as needed. Supported company and users through Lotus/Domino Notes migration to O365 Outlook Show less
-
-
-
TLT LLP
-
United Kingdom
-
Law Practice
-
700 & Above Employee
-
Service Desk Analyst
-
Feb 2016 - Feb 2017
-
-
-
Bath & North East Somerset Council
-
United Kingdom
-
Government Administration
-
700 & Above Employee
-
Schools ICT Support Officer
-
Aug 1998 - Sep 2015
workedin a specialist technical team of 3 supporting over 500 users across 70+ sites throughout the Bath and North East Somerset Local Authority, as well as in house Data, Finance and Advisory services. Support encompassed a wide spectrum of experience from implementing both physical and virtual (ESXi and VMware) server 2012 (and previously 2008R2) networks through the installation of domain controllers and clients, setting up services and administering active directory to manage users, computers and software through group policies. My problem solving skills include troubleshooting WAN, LAN (and WLAN) network issues, diagnosing server and desktop hardware faults resolving operating system software and application faults. Show less
-
-
Education
-
1990 - 1993
Bath Spa University
BSc. (Hons), Environmental Biology, Geography -
1984 - 1990
Sutton Valence
Community
