Experience

Coldwell Banker Malta

• Malta
• Real Estate
• 1 - 100 Employee

• Office Administrator

  • Mar 2022 - Present



Wanderers Kitchen

• Malta

• Barista

  • Sep 2018 - Aug 2021

  Serving food and beverages in a restaurant efficiently and in a most courteous manner. Prioritising guest satisfaction by delivering the perfect service. Maintained clean and safe work environment. Serving food and beverages in a restaurant efficiently and in a most courteous manner. Prioritising guest satisfaction by delivering the perfect service. Maintained clean and safe work environment.



Ultimate Malta

• Malta

• Sales Representative

  • Nov 2017 - Dec 2019

  Provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. Expedite the resolution of customer problems and complaints to maximize satisfaction. Coordinate sales effort with team members and other departments. Provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. Expedite the resolution of customer problems and complaints to maximize satisfaction. Coordinate sales effort with team members and other departments.



Santa Lucia Kafe

• Malta

• Bartender

  • Feb 2016 - Jun 2018

  Provided an excellent service with a smile. Greeted customers and offered menus, answered any questions regarding food and beverages to satisfy the clients as well as made sure that the food ordered was delivered on the table in a timely and profile manner. Provided an excellent service with a smile. Greeted customers and offered menus, answered any questions regarding food and beverages to satisfy the clients as well as made sure that the food ordered was delivered on the table in a timely and profile manner.



Melita Ltd.

• Malta
• Telecommunications
• 200 - 300 Employee

• Customer Care

  • Apr 2018 - May 2018

  Answering product and service questions as well as suggesting information about various products and services. Process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction. Resolved product or service problems over the phone by clarifying the customer's complaints; determining the cause of the problem; selecting and explaining the best solution to solve the issue at hand. Answering product and service questions as well as suggesting information about various products and services. Process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction. Resolved product or service problems over the phone by clarifying the customer's complaints; determining the cause of the problem; selecting and explaining the best solution to solve the issue at hand.