Experience

AppCard, Inc.

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Success Manager

  • Feb 2022 - Present



GEICO

• United States
• Insurance
• 700 & Above Employee

• Claims Service Representative

  • Nov 2020 - Feb 2022



G-Shock US

• United States

• Social Media Marketing Intern

  • Mar 2019 - Mar 2020

  Ensured brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management. Collected customer data and analyzed interactions and visits; plus used this information to create comprehensive reports and improved future marketing strategies and campaigns. Researched and monitored activity of company competitors. Ensured brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management. Collected customer data and analyzed interactions and visits; plus used this information to create comprehensive reports and improved future marketing strategies and campaigns. Researched and monitored activity of company competitors.



Onitsuka Tiger - North America

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Team Lead

  • Mar 2017 - Nov 2018

  Supported team manager and performed management duties when manager was absent or out of office. Developed strategies to promote team member adherence to company regulations and performance goals. Communicated deadlines and sales goals to team members. Provided quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints. Supported team manager and performed management duties when manager was absent or out of office. Developed strategies to promote team member adherence to company regulations and performance goals. Communicated deadlines and sales goals to team members. Provided quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.