Experience

Ormonde Jayne Perfumery

• United Kingdom
• Retail
• 1 - 100 Employee

• PA & Retail Coordinator

  • Jun 2022 - Present

  PA to COO & support Creator & Founder of Ormonde Jayne

• Boutique and Office Manager

  • Jun 2019 - Jun 2022

  Working alongside the creator/owner or Ormonde Jayne, Linda Pilkington -Managing all the required administration for the company, managing schedules, office functions and daily operations of the office.-Running the office smoothly, maintenance, organisation and filling.-Personal Assistant to Creator & Founder and Chief Operating Officer.-First point of call for all clients in the business.-Promotion of the Company and giving the Company the benefit of the Employee’s experience, knowledge and skills.-Responding to client and supplier enquiries face-to-face, telephone and email ensuring excellent customer service.-Support with accounting, looking over invoicing, payments (wholesale, national and international)

• Account Manager

  • Dec 2016 - Jun 2019

  -Managing a small team, acquiring staff conducting orientation and training programs for new employees-Implementing targets and making sure everything is met-Stock management-Seeking out new customers and sales opportunities for driving revenue to the account and business.



Illuminum London

• United Kingdom
• Manufacturing

• Brand Specialist

  • Jan 2016 - Dec 2016

  Illuminum London is a fine British fragrance collection founded in 2011 that views scent as an open-ended adventure of self expression. Looking after the Fortnum and Mason account in London, Piccadilly and at The Gallery, Dover Street, London. My responsibilities include - Account management - Team training - Brand representative - Customer service - Client retention - Management and sales reporting for the UK - Knowledge and expertise. Illuminum London is a fine British fragrance collection founded in 2011 that views scent as an open-ended adventure of self expression. Looking after the Fortnum and Mason account in London, Piccadilly and at The Gallery, Dover Street, London. My responsibilities include - Account management - Team training - Brand representative - Customer service - Client retention - Management and sales reporting for the UK - Knowledge and expertise.



DMU Champions Internship

• London, United Kingdom

• Marketing Officer

  • Jan 2015 - Feb 2015

  Working alongside M&M Print It, a printing company based in Leicester, United Kingdom -Providing the company with effective strategies to improve on their service and recognition and suggest different media channels to ensure their profitability and improve on their communication. -Extensive Marketing Research throughout the internship to understand the advantages and disadvantages of the company and areas in which the company improve on certain areas and/or move into new markets to help with growth and recognition. -Developing a new product for a new market for the company to consider when moving their products online, improving their customer to business interaction.