Experience

Swell

• United States
• Software Development
• 1 - 100 Employee

• Business Operations/Finance Intern

  • Aug 2023 - Present

  - Report to VP of Finance and Manager of Rev Ops; support G&A team through strategic and high impact projects. - Oversee customer billing and contract hygiene to facilitate efficient cash collection and vendor payments. - Work with sales team to maintain CRM data integrity and best practices. - Use Microsoft Excel to assist in financial planning process and interpretation of financial results.- - Report to VP of Finance and Manager of Rev Ops; support G&A team through strategic and high impact projects. - Oversee customer billing and contract hygiene to facilitate efficient cash collection and vendor payments. - Work with sales team to maintain CRM data integrity and best practices. - Use Microsoft Excel to assist in financial planning process and interpretation of financial results.-



Pi Kappa Alpha International Fraternity

• United States
• Non-profit Organization Management
• 400 - 500 Employee

• Founding Father

  • Feb 2023 - Present

  - Played crucial role in establishing the chapter and setting its direction and goals.

• Recruitment Board

  • Feb 2023 - Present

  - This is a key leadership position in a fraternity, responsible for overseeing the recruitment process, ensuring the new members are selected according to the fraternity's standards and values, and providing guidance to new members.- Created budgets for recruiting events.



Market Basket

• United States
• Retail Groceries
• 700 & Above Employee

• End-Cap Stocker

  • Jun 2021 - Present

  - Created and organized current displays for appeal and ease of customer experience. - Ensured shelves are fully stocked. - Assisted in store closure and preparation for next day business. - Coordinated arrival of new shipments of products. - Created and organized current displays for appeal and ease of customer experience. - Ensured shelves are fully stocked. - Assisted in store closure and preparation for next day business. - Coordinated arrival of new shipments of products.



The Wendy's Company

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Jun 2020 - Jan 2021

  - Provided customer service in handling multiple assignments and responsibilities including: taking orders, accepting payments, handling customer affairs. - Provided customer service in handling multiple assignments and responsibilities including: taking orders, accepting payments, handling customer affairs.



Kmart

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Oct 2019 - Feb 2020

  - Processed cash register transactions and maintained a balanced register drawer. - Processed returned items and issued refunds or credits as necessary. - Addressed general customer service issues. - Processed cash register transactions and maintained a balanced register drawer. - Processed returned items and issued refunds or credits as necessary. - Addressed general customer service issues.



Teamworks Centers

• United States
• Recreational Facilities
• 1 - 100 Employee

• Camp Counselor

  • Jun 2016 - Aug 2018

  - Supervised children, coordinated activities, and ensured safety throughout the day. - Supervised children, coordinated activities, and ensured safety throughout the day.