Christi Rein, CTE
Business Travel Manager at Hotel Andaluz- Claim this Profile
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Bio
Kevin Maguire, CCTE,GLP, GTP
There are a few exceptional people who handle sales and client services at the highest level. Christi Rein is one of those exceptional individuals. Her attention to detail, her creative thinking, her focus on providing the very best in customer service is something many people strive for in work. She is a true professional, with a friendly, but strong approach to business. I am honored to recommend Christi for any position.
Kevin Maguire, CCTE,GLP, GTP
There are a few exceptional people who handle sales and client services at the highest level. Christi Rein is one of those exceptional individuals. Her attention to detail, her creative thinking, her focus on providing the very best in customer service is something many people strive for in work. She is a true professional, with a friendly, but strong approach to business. I am honored to recommend Christi for any position.
Kevin Maguire, CCTE,GLP, GTP
There are a few exceptional people who handle sales and client services at the highest level. Christi Rein is one of those exceptional individuals. Her attention to detail, her creative thinking, her focus on providing the very best in customer service is something many people strive for in work. She is a true professional, with a friendly, but strong approach to business. I am honored to recommend Christi for any position.
Kevin Maguire, CCTE,GLP, GTP
There are a few exceptional people who handle sales and client services at the highest level. Christi Rein is one of those exceptional individuals. Her attention to detail, her creative thinking, her focus on providing the very best in customer service is something many people strive for in work. She is a true professional, with a friendly, but strong approach to business. I am honored to recommend Christi for any position.
Credentials
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Corporate Travel Expert
Global Business Travel Association
Experience
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Hotel Andaluz
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United States
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Hospitality
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1 - 100 Employee
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Business Travel Manager
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Mar 2015 - Present
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Eldorado Hotel & Spa
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United States
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Hospitality
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1 - 100 Employee
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Leisure & Business Travel Manager
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May 2012 - Present
Maintain current realtionships, and increase awareness of hotel in both leisure and business travel markets. Maintain current realtionships, and increase awareness of hotel in both leisure and business travel markets.
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Business Travel and Entertainment Manager
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Jan 2011 - May 2012
Manage business travel and entertainment markets for Hotel Andaluz. Increase market share from existing accounts and maintain existing client relationships. Prospect new companies, expansions, and ensure Hotel Andaluz is an option for their travel.YTD production:Revenue up 25.5%, room nights up 21.4%, and ADR up 3.4% over 2010 Manage business travel and entertainment markets for Hotel Andaluz. Increase market share from existing accounts and maintain existing client relationships. Prospect new companies, expansions, and ensure Hotel Andaluz is an option for their travel.YTD production:Revenue up 25.5%, room nights up 21.4%, and ADR up 3.4% over 2010
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Hyatt Regency Austin
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United States
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Hospitality
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1 - 100 Employee
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Business Travel Sales Manager
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Apr 2007 - Jan 2011
Maintain business travel market, and manage annual contract negotiations for over 80 hotel request for proposals equal to $9,572,680 in spend. Production:First year achieved 101% quota, increased revenue by 30.5% and ADR (average daily rate) 13.2%Achieved 96% of quota and maintained client loyalty to Hyatt through major renovations in subsequent yearAchieved 114% of quota in 2010 Maintain business travel market, and manage annual contract negotiations for over 80 hotel request for proposals equal to $9,572,680 in spend. Production:First year achieved 101% quota, increased revenue by 30.5% and ADR (average daily rate) 13.2%Achieved 96% of quota and maintained client loyalty to Hyatt through major renovations in subsequent yearAchieved 114% of quota in 2010
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Hyatt Regency Lost Pines Resort
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United States
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Hospitality
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100 - 200 Employee
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Reservations Manager
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Apr 2006 - Apr 2007
Opening Reservations and PBX Manager. Developed and implemented standards and procedures for both departments. Hired and Trained staff. Initiated room descriptions and manged phone instalation for over 1,000 phone lines. Opening Reservations and PBX Manager. Developed and implemented standards and procedures for both departments. Hired and Trained staff. Initiated room descriptions and manged phone instalation for over 1,000 phone lines.
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Hyatt Regency Tamaya Resort & Spa
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United States
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Hospitality
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1 - 100 Employee
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Front Desk, Housekeeping, and Reservations
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Jan 2001 - Mar 2006
Career began at the front desk with efficient, and friendly check-in and check-out of guests. Promoted to Assistant Front Office Manager and oversaw all aspects on front desk activity while constantly maintaining high customer service scores.Promoted to Housekeeping Manager coordinating day to day activities, and managing long term projects to ensure proper upkeep of the resort.Promoted to Reservations Manager managing room blocks, and all reservation processes. Career began at the front desk with efficient, and friendly check-in and check-out of guests. Promoted to Assistant Front Office Manager and oversaw all aspects on front desk activity while constantly maintaining high customer service scores.Promoted to Housekeeping Manager coordinating day to day activities, and managing long term projects to ensure proper upkeep of the resort.Promoted to Reservations Manager managing room blocks, and all reservation processes.
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Operations
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2001 - 2006
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Education
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The University of New Mexico