• Apr 2023 - Present

• Developing and executing strategic campaigns that drive customer engagement and increase brand visibility.• Analyzing and reporting on campaign performance, making data-driven recommendations for continuous improvement.• Collaborating with cross-functional teams.• Staying up-to-date with the latest digital marketing trends, tools, and technologies.

• Nov 2022 - Present

• Developing and executing comprehensive digital marketing campaigns that have driven significant traffic, leads, and sales.• Creating and managing successful social media campaigns across various platforms, including LinkedIn, Instagram and Facebook.• Making co-marketing plans for company partners, which have helped to increase brand exposure and drive new business.

E-commerce & Digital Marketing

• Mar 2022 - Oct 2022

• Updating the website on WordPress to ensure a seamless user experience and improved conversion rates. • Implementing effective search engine optimization (SEO) strategies to improve website ranking and drive organic traffic. • Creating and executing successful ecommerce marketing strategies that drive revenue growth and increase customer acquisition. • Conducting comprehensive analysis of customer behavior and market trends to develop data-driven marketing initiatives. • Managing end-to-end ecommerce operations, including product listings, inventory management, order processing, and fulfillment. • Developing and optimizing paid search and display campaigns using Google Ads. Show less

Operations Coordinator

• Nov 2020 - Feb 2022

• Efficiently managed scheduling for multiple facilities and team members. • Maintained high levels of customer satisfaction through prompt and effective customer service. • Streamlined daily accounting processes for improved efficiency and accuracy. • Led a team of operations staff for smooth and efficient daily operations. • Skilled in relevant software and tools, such as CRM software, accounting software, and scheduling software. • Efficiently managed scheduling for multiple facilities and team members. • Maintained high levels of customer satisfaction through prompt and effective customer service. • Streamlined daily accounting processes for improved efficiency and accuracy. • Led a team of operations staff for smooth and efficient daily operations. • Skilled in relevant software and tools, such as CRM software, accounting software, and scheduling software.

E-commerce Coordinator

• Aug 2019 - Oct 2019

• Maintained high levels of customer satisfaction through prompt and effective customer service. • Successfully assisted with stock checks and processed returns and write-offs. • Ensured storage areas were organized and easy to navigate, improving efficiency in stock management. • Maintained accurate and thorough payment processing and refund procedures, reducing errors and improving customer satisfaction. • Collaborated with the Head of Retail to ensure smooth and efficient daily operations. • Contributed to the development and implementation of new marketing and sales strategies to drive ecommerce sales. Show less

Sales Representative

• Jun 2018 - Sep 2018

• Successfully managed daily sales transactions using computer software, ensuring accurate and efficient processing. • Maintained and restocked display sections and shelving inventory, resulting in improved store appearance and increased sales. • Developed and maintained strong relationships with customers through effective communication and customer service, resulting in repeat business. • Provided product knowledge and recommendations to customers, resulting in increased sales and improved customer satisfaction. Show less

Summer Camp Counselor

• Jun 2014 - Sep 2017

• Successfully planned and led engaging and fun camp activities, resulting in positive feedback from campers and parents. • Developed and maintained strong relationships with campers, fostering a positive and inclusive camp environment. • Demonstrated strong leadership skills by managing and supervising a group of campers, ensuring their safety and well-being. • Assisted campers with holiday homework, contributing to their academic success and supporting their education. • Actively participated in team meetings and trainings to improve camp operations and enhance the camper experience. Show less