Experience

La Cité des Rocheuses

• Canada
• Events Services
• 1 - 100 Employee

• Executive Assistant

  • Apr 2020 - Present

• Executive Assistant

  • Apr 2020 - Present

  La Cité des Rocheuses aims at providing a gathering place and services for the general public and presenting artistic, cultural and community-based programs in French, for the francophone and francophile population of greater Calgary, while paying particular attention to youth.



Indépendant

• Movies, Videos, and Sound
• 100 - 200 Employee

• Translator and Community Manager

  • Feb 2011 - Present

  o Translate e-books in a timely-manner, all published on various online vendors: Amazon, Apple, Barnes & Noble, Kobo, Google Play, Inscribe (+ 300.000 words)o Transcript and translate interviews, television programs, radio broadcasts, and magazines for the primary French source of information about the singer Lady Gaga (+25.000 followers on Social Media)o Collaborate with a team of 3 writers on a daily basis to make decisions regarding publication and/or comment approvals. o Generate/monitor invoicing and quotations on Excel to keep track of translation history and performance.



GLODIS

• Honduras
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2016 - Oct 2017

  Sales agency for construction materialso Accurately drafted, processed, and followed-up orders and invoices, verifying prices and quantities accurately to ensure correct amount of billingo Monthly calculated 12 agents’ commissions, communicating with tact and confidentialityo Monitored customers’ indicators to identify and solve overdue paymentso Took over the Sales Assistant position simultaneously to my own for a 6-month period Sales agency for construction materialso Accurately drafted, processed, and followed-up orders and invoices, verifying prices and quantities accurately to ensure correct amount of billingo Monthly calculated 12 agents’ commissions, communicating with tact and confidentialityo Monitored customers’ indicators to identify and solve overdue paymentso Took over the Sales Assistant position simultaneously to my own for a 6-month period



Arlette Gruss Officiel

• France
• Performing Arts
• 1 - 100 Employee

• Administrative Assistant & Personnel Administrator

  • Nov 2011 - Feb 2016

  Traveling circus - 140 employees from 15 nationalities o Oversaw various office and administration management functions, including administrative support for 140 employees: work permits, recruitments, payrolls, bank transfers, and office stationeryo Developed and provided personalized settlement services for 100 foreign employees (bank account, phone line, housing, and health care appointments)o Took over logistics managing vehicle fleet (45 articulated trucks - insurances, damages, technical check) and reorganized its administration to save timeo Assessed safety needs, ordered proper equipment which decreased risks of injury among technicianso Administered bookkeeping of petty cash, travel expenses, and cash withdrawals



Misaki Monaco

• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Purchasing Agent

  • Aug 2010 - Oct 2011

  Luxury pearl-jewels manufacturer and dealero Internally promoted for demonstrating strong organizational skills and brand knowledgeo Produced monthly inventories to better plan orders from a dozen supplierso Established trusting relationships with vendors through email and phone communicationso Continually researched alternate sources for products to ensure the most competitive pricingo Participated to new collections development in collaboration with managemento Involved in management committees: presented boards of new collections’ costs

• Customer Service and Quality Control Supervisor

  • Feb 2008 - Jul 2010

  Luxury pearl-jewels manufacturer and dealero Identified relevance of customers complaints and returnso Discussed and solved customers’ issues to consolidate their trust and satisfaction in the brando Developed, and implemented efficient quality system, and trained 2 assistantso Improved suppliers’ performances by creating and sending them monthly quality reportso Established and monitored indicators (service rate, internal and external performance, supplier evaluation) presented monthly to the Managing Director