Christelle Leblanc

Operating Participants Project Manager at Disneyland Paris
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Location
France, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Native or bilingual proficiency
  • Espagnol Limited working proficiency
  • Russe Elementary proficiency
  • Arabe Elementary proficiency

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Experience

    • France
    • Entertainment Providers
    • 700 & Above Employee
    • Operating Participants Project Manager
      • May 2022 - Present
    • France
    • Airlines and Aviation
    • 500 - 600 Employee
    • Airport Operations Project Manager
      • Oct 2019 - Jan 2023

      • Transversal Project Manager CDM & TAM deployment to all airports: concept, scope, timeline, objectives, stakeholders involvment and associated risks Airport Operations Committee: best practice sharing, improve operations and customer experience Virtual Interlining strategy set up and deployment, legal framework, internal and external partners coordination KPIs and SLAs: assess performance and ressources • Business Development Financial plan, review and opitmisation -… Show more • Transversal Project Manager CDM & TAM deployment to all airports: concept, scope, timeline, objectives, stakeholders involvment and associated risks Airport Operations Committee: best practice sharing, improve operations and customer experience Virtual Interlining strategy set up and deployment, legal framework, internal and external partners coordination KPIs and SLAs: assess performance and ressources • Business Development Financial plan, review and opitmisation - CAPEX and OPEX Airport Operations strategy for short, medium and mong term Case studies proposal and analysis Show less • Transversal Project Manager CDM & TAM deployment to all airports: concept, scope, timeline, objectives, stakeholders involvment and associated risks Airport Operations Committee: best practice sharing, improve operations and customer experience Virtual Interlining strategy set up and deployment, legal framework, internal and external partners coordination KPIs and SLAs: assess performance and ressources • Business Development Financial plan, review and opitmisation -… Show more • Transversal Project Manager CDM & TAM deployment to all airports: concept, scope, timeline, objectives, stakeholders involvment and associated risks Airport Operations Committee: best practice sharing, improve operations and customer experience Virtual Interlining strategy set up and deployment, legal framework, internal and external partners coordination KPIs and SLAs: assess performance and ressources • Business Development Financial plan, review and opitmisation - CAPEX and OPEX Airport Operations strategy for short, medium and mong term Case studies proposal and analysis Show less

    • France
    • Civil Engineering
    • 700 & Above Employee
    • Airport Consultant
      • Nov 2016 - Oct 2019

      • Traffic and Operation Project Manager ICAO Safety Certification Libreville Airport Deputy Project Manager for Management and Operation of Kiribati International Airports (Training, ICAO certification, SMS, QMS, AMs, Project Management) ORAT Saudia Airlines for new Jeddah International Airport (Trials, Familiarisation and Transfer) ORAT new Jeddah International Airport (SOPs, AM, OM) ORAT new terminal Panama Tocumen Airport (SOPs, HR… Show more • Traffic and Operation Project Manager ICAO Safety Certification Libreville Airport Deputy Project Manager for Management and Operation of Kiribati International Airports (Training, ICAO certification, SMS, QMS, AMs, Project Management) ORAT Saudia Airlines for new Jeddah International Airport (Trials, Familiarisation and Transfer) ORAT new Jeddah International Airport (SOPs, AM, OM) ORAT new terminal Panama Tocumen Airport (SOPs, HR organization) Traffic forecast Jizan International Airport • Airport Strategy Regional Airport Strategy Nouvelle-Aquitaine Geneva french sector • PPP Studies St Martin Airport Airlines in New Caledonia Show less • Traffic and Operation Project Manager ICAO Safety Certification Libreville Airport Deputy Project Manager for Management and Operation of Kiribati International Airports (Training, ICAO certification, SMS, QMS, AMs, Project Management) ORAT Saudia Airlines for new Jeddah International Airport (Trials, Familiarisation and Transfer) ORAT new Jeddah International Airport (SOPs, AM, OM) ORAT new terminal Panama Tocumen Airport (SOPs, HR… Show more • Traffic and Operation Project Manager ICAO Safety Certification Libreville Airport Deputy Project Manager for Management and Operation of Kiribati International Airports (Training, ICAO certification, SMS, QMS, AMs, Project Management) ORAT Saudia Airlines for new Jeddah International Airport (Trials, Familiarisation and Transfer) ORAT new Jeddah International Airport (SOPs, AM, OM) ORAT new terminal Panama Tocumen Airport (SOPs, HR organization) Traffic forecast Jizan International Airport • Airport Strategy Regional Airport Strategy Nouvelle-Aquitaine Geneva french sector • PPP Studies St Martin Airport Airlines in New Caledonia Show less

    • Côte d'Ivoire
    • Airlines and Aviation
    • 1 - 100 Employee
    • Project Manager
      • Apr 2014 - Jul 2016

      • ISO 9001:2008 certification • Project Manager for Key Performance Indicators Implementation • Deputy Project Manager for ACDM implementation • ASQ Project Manager • Commercial follow-up with commercial reportings and financial/ marketing indicators • Project Manager for the 10th General Assembly of the UGAACO organisation • AERIA website • ISO 9001:2008 certification • Project Manager for Key Performance Indicators Implementation • Deputy Project Manager for ACDM implementation • ASQ Project Manager • Commercial follow-up with commercial reportings and financial/ marketing indicators • Project Manager for the 10th General Assembly of the UGAACO organisation • AERIA website

    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • Demand Planner Apprentice
      • Sep 2012 - Sep 2013

      I am responsible for the demand forecast on my platforms based on inputs from product marketing team and EMEA countries (Europe Middle East Africa). My missions as an apprentice: - work with procurement, engineering, supply chain and factory teams to understand possibly issues that could impact the demand - monitor daily the evolution between actual demand and demand forecast - design the New Product Introduction processes - improve Customer Relationship… Show more I am responsible for the demand forecast on my platforms based on inputs from product marketing team and EMEA countries (Europe Middle East Africa). My missions as an apprentice: - work with procurement, engineering, supply chain and factory teams to understand possibly issues that could impact the demand - monitor daily the evolution between actual demand and demand forecast - design the New Product Introduction processes - improve Customer Relationship Management (CRM) Show less I am responsible for the demand forecast on my platforms based on inputs from product marketing team and EMEA countries (Europe Middle East Africa). My missions as an apprentice: - work with procurement, engineering, supply chain and factory teams to understand possibly issues that could impact the demand - monitor daily the evolution between actual demand and demand forecast - design the New Product Introduction processes - improve Customer Relationship… Show more I am responsible for the demand forecast on my platforms based on inputs from product marketing team and EMEA countries (Europe Middle East Africa). My missions as an apprentice: - work with procurement, engineering, supply chain and factory teams to understand possibly issues that could impact the demand - monitor daily the evolution between actual demand and demand forecast - design the New Product Introduction processes - improve Customer Relationship Management (CRM) Show less

    • France
    • Civic and Social Organizations
    • Brand promoter
      • Sep 2011 - Sep 2012

      This is a job I did during my studies. I was promoting several brands and products through street marketing events like flyers' or samples' distribution. This is a job I did during my studies. I was promoting several brands and products through street marketing events like flyers' or samples' distribution.

    • Retail
    • 700 & Above Employee
    • Sales Consultant
      • Jul 2008 - Sep 2010

      As sales consultant, my job was to: - inform and advise customers - manage stocks and supply - manage after sales service for tricky products. Qualities applied during this job: - flexibility to be able to sell all the products in store as tools, gardening or decorating - team working. As sales consultant, my job was to: - inform and advise customers - manage stocks and supply - manage after sales service for tricky products. Qualities applied during this job: - flexibility to be able to sell all the products in store as tools, gardening or decorating - team working.

    • Project Manager Trainee
      • Apr 2010 - Jun 2010

      My mission was to develop a label for the French Improvisational Theatre. To complete it successfully, I had to: - list these theatre companies - inquire about label's criteria - draft the label and get as members as possible. I worked in complete autonomy to make this project come a national reference. My mission was to develop a label for the French Improvisational Theatre. To complete it successfully, I had to: - list these theatre companies - inquire about label's criteria - draft the label and get as members as possible. I worked in complete autonomy to make this project come a national reference.

    • France
    • Human Resources Services
    • 700 & Above Employee
    • HR and Administration Trainee
      • May 2009 - Jun 2009

Education

  • ENAC - Ecole Nationale de l'Aviation Civile
    Advanced Master, Airport Management
    2013 - 2014
  • Ecole de Management Strasbourg
    M2, International Purchasing and Logistics
    2011 - 2013
  • Coventry University
    Bachelor's degree, European Engineering Business Management
    2010 - 2011
  • Université Jean Moulin (Lyon III)
    DUT - HNC Equivalent, Business, Management, Marketing, and Related Support Services
    2008 - 2010
  • La Xaviere
    Baccalauréat - A level equivalent, Sciences and mathematics
    2005 - 2008

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