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J.D. Johnson, MBA, ADKAR

Christelle is amazing! We partnered together during a software implementation and she was so thoughtful, detail oriented and carried a dozen different ball with incredible grace. Coupled with her energy and warmth, Christelle is not only a force to be reckoned with but a great thought partner, strategist and executioner. Her Project and Change Management skills rock!

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Credentials

  • California Multiple Subject Teaching Credential
    State of California Commission on Teacher Credentialing

Experience

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Director, Change Management
      • Mar 2021 - Present

      Responsible for engaging stakeholders across the district and driving adoption of new business practices, policies, and processes; applies change, risk, and resource management principles to ensure that project operations adhere to legal guidelines, labor agreements, and internal policies; and coordinates training and resource development efforts to support learning at the site/team level.

    • Interim Project Manager, SAP SuccessFactors
      • Mar 2022 - Feb 2023

      Led and managed functional teams towards the resolution of complex issues related to a recently launched enterprise HR & Payroll system (SAP SuccessFactors); planned and managed project activities in 30-60-90 day increments, including deadlines, milestones, process redesigns, and documentation; and developed monitoring and evaluation strategies to measure adoption across 10,000+ users and determine areas of improvement.

    • Manager, Training & User Success
      • Jan 2021 - Mar 2021

    • Learning Systems Administrator, Office of Professional Growth & Development
      • Jun 2018 - Jan 2021

      Developed equity-driven programmatic standards for adult professional learning across 130+ public schools; identified opportunities for improving employee coaching and development processes through automation; trained staff on new learning systems and technologies and helped troubleshoot issues; and proposed strategic enhancements to new and existing learning systems for 6,000+ employees.

    • United States
    • Education Administration Programs
    • 500 - 600 Employee
    • Associate, Personalized Learning
      • Jun 2017 - Jun 2018

      Responsible for supporting learning application users at 17 schools spanning four regions: Bay Area, Milwaukee, Washington D.C., Nashville; analyzing and documenting processes and procedures for product use; using data to report on implementation initiatives and progress towards network goals; and convening external partners (i.e. product vendors, consultants) to vet, procure, and train staff on learning applications, network management, and data interoperability.

    • Founding Humanities Teacher
      • Jul 2016 - Jun 2017

    • United States
    • Religious Institutions
    • 500 - 600 Employee
    • Teacher - Blessed Sacrament Jesuit Preparatory School
      • Aug 2013 - Jul 2016
    • Internship
      • Apr 2012 - Jun 2012

Education

  • Loyola Marymount University
    Master’s Degree, Elementary Education and Teaching
    2014 - 2016
  • University of the Philippines
    Bachelor of Arts (B.A.), Organizational Communication, General
    2009 - 2013

Community

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