Manager of Manufacturing

• Jan 2023 - Present

Administrative Coordinator, Planning and Watershed Management

• Mar 2020 - Dec 2022

Executive Assistant - WESCAM Inc.

• Feb 2018 - Mar 2020

• Anticipate and highlight key points for action by the Vice President, Global Sales or other members of Sales Management team • Support cross functional activities with individuals at all levels in a fast paced environment • Help manage departmental communications to internal and external key stakeholders • Prioritize conflicting needs; handles matters efficiently, proactively, and follows-through on projects to successful completion • Manage travel arrangements, expense reporting • Actively monitor key deadlines and tracking tasks • Simple budgeting and associated reporting responsibilities, including credit card reconciliation and financial management support • Provide administrative support to the broader senior leadership team as required, including event management and administrative duties • Manage and maintain the complex calendars and schedules of VP and direct reports, resolve conflicting priorities and arrange changes as required, that may include coordination, verification, and scheduling of meetings • Prepare required reports and presentations to ensure required material / content is ready for principle review prior to scheduled meetings • Raising and processing of internal purchase requisitions & purchase orders • Planning and execution of Sales Conferences and events • Reconcile event budgets and invoicing as required Show less

Administrative Assistant to the Director of Policy Integration & Communications

• May 2011 - Feb 2018

• Provide administrative support in the Policy Integration and Communications Division, specifically to the Director of Policy Integration and Communications, the Manager of Communications, the Manager of Access Halton and the Web Manager.• Co-ordinate meetings and special events including working with the Policy Integration and Communications team to execute organization-wide happenings like the Halton Central intranet launch, school tours, fall fairs, staff days and other events as required.• Type correspondence, confidential items, answer and screen phone calls, greet members of Regional Council and Management Committee members.• Send out staff reports and receive comments from members of Management Committee.• Prepare agendas for Management Committee meetings.• Take minutes and prepare agenda for departmental Direct Reports meetings.• Manage Visa reconciliations and charge-backs for the department. Prepare purchase requisitions and process payments through SAP. • Track Halton’s central advertising and PR budget. • Process monthly journal entries.• Oversee the department’s schedule and completion of payroll timesheets.• Manage the department’s on-call and vacation schedules.• Co-ordinate participation in and attendance lists for community events, public meetings, seminars and awards ceremonies and arrange any necessary travel.• Organize and maintain the Region’s mobile sign communications project.• Co-ordinate mailing and distribution of printed materials including labels, delivery, and fax distribution.• Experienced user of Microsoft Outlook, Word, Excel, PowerPoint, and Access. • Experience using the Eclipse Project Management program.• Filing, responding to and/or directing correspondence to staff including email, data entry, and assisting staff with the corporate scanner.• Written and published blog posts on behalf of the Regional Chair. Show less

Customer Service Representative

• Oct 2008 - May 2011

• Address internal and external customer inquiries and complaints received by telephone and email • Provide community information and Halton government services information to callers using the 311 service.• Take applications for Ontario Works and Halton Access to Community Housing requiring me to handle information that is confidential and sometimes sensitive in nature. • Training in Positive Spaces, WHMIS, Diversity, SAP

Customer Service Representative

• May 2006 - May 2011

• Member of Cogeco’s Ambassador Team which traveled to trade shows and festivals to network and develop relationships with our customers. • Answered calls and set customers up with cable, internet and digital phone installations using various computer applications and providing Cogeco’s standard of world-class customer service. • Worked in the Customer Retention department. • Front-line work for the main switchboard reception desk at head office. • Participated in conference calls with my supervisor and other members of my sales team. Show less